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Toshiba 960-809 manual Test program configuration

Models: 960-809

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Tests and Diagnostics

HDD ： Hard disk drive

KB ： Keyboard

FDD ： Floppy disk drive

3.35.1.2 Test program configuration

This test program is configured as below:

PORTEGE M780 Maintenance Manual (960-809)

[CONFIDENTIAL]

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Toshiba 960-809 manual Test program configuration

Contents

File Number First edition JanuaryTrademarks CopyrightDisclaimer Preface Safety PrecautionsPortege M780 Maintenance Manual Acronyms ConventionsTable of Contents Troubleshooting Procedures Only ONE TES Tests and DiagnosticsReplacement Procedures Appendices Hardware Overview Chapter Hardware OverviewConfidential Portege M780 Maintenance Manual Chapter Contents Tables FiguresFeatures  HDD Hardware Overview Hardware Overview Hardware Overview Hardware Overview Front of the computer System unit configuration System unit block diagram System Unit Block DiagramHardware Overview Hardware Overview Hardware Overview Hardware Overview 3.5-inch Floppy Disk Drive USB External 3.5-inch FDD USB External 3.5-inch FDD specifications2.5-inch Hard Disk Drive 2.5-inch HDD 2.5-inch HDD specificationsHgsthgst Hardware Overview 2.5-inch HDD specificationsTsdc DVD-Super Multi Drive Optical Drive ODDSpecifications Panasonic UJ862ABTJ1-M（G8CC0004D127） Keyboard KeyboardLCD Module TFT Color DisplayPower Supply WOL Power supply output ratingLAN Batteries Battery specificationsMain Battery Time required for charges Battery Charging ControlData preservation time RTC battery10 RTC battery charging/data preservation time AC Adapter 11 AC adapter specificationsTroubleshooting Procedures Chapter Troubleshooting ProceduresPortege M780 Maintenance Manual Chapter Contents Troubleshooting Procedures Tables FiguresUSB FDD LAN TroubleshootingTroubleshooting Procedures Troubleshooting Flowchart Troubleshooting flowchart 1/2 Troubleshooting flowchart 2/2 Troubleshooting Procedures Troubleshooting Procedures Battery icon Power Supply TroubleshootingProcedure 1 Power Status Check DC in icon Power supply status Troubleshooting Procedures DC in iconProcedure 2 Error Code Check Error code Where error occurs Error code Main Battery  E3V output  With no error surveillance  Miscellaneous Procedure 3 Connection Check Procedure 5 Replacement Check Procedure 4 Charging CheckSystem Board Troubleshooting Procedure 1 Message Check KBC Error HDC Error A set of tool for debug port test Procedure 2 Debugging Port CheckSystem Bios Boot block processing System Bios IRT processing Troubleshooting Procedures Debug port error status 2/2F8FF Procedure 4 Replacement Check Procedure 3 Diagnostic Test Program Execution CheckProcedure 1 FDD Head Cleaning Check USB FDD TroubleshootingFDD error code and status Procedure 2 Diagnostic Test Program Execution CheckProcedure 3 Connector Check and Replacement Check Troubleshooting Procedures Procedure 1 Partition Check 2.5 HDD TroubleshootingProcedure 2 Message Check Procedure 3 Format Check 2.5 Hard disk drive error code and status Procedure 4 Diagnostic Test Program Execution CheckProcedure 5 Connector Check and Replacement Check Procedure 2 Connector Check and Replacement Check Keyboard TroubleshootingProcedure 1 Diagnostic Test Program Execution Check Touch pad Troubleshooting Procedure 2 Connector Check and Replacement Check Procedure 2 Connector Check and Cable Check Display TroubleshootingProcedure 3 Replacement Check Optical Disk Drive Troubleshooting Troubleshooting Procedures Modem Troubleshooting Troubleshooting Procedures LAN Troubleshooting Procedure 1 Transmitting-Receiving Check Wireless LAN TroubleshootingProcedure 2 Antennas Connection Check Procedure Replacement Check Bluetooth Troubleshooting Troubleshooting Procedures Procedure 1 Check on Windows OS Web camera TroubleshootingTroubleshooting Procedures Procedure 2 Tablet pen replacement Check Tablet Pen TroubleshootingProcedure 1 Check on Windows Vista Procedure 3 Connector Check and Replacement Check Touch screen Troubleshooting Procedure 2 Connector Check and Replacement Check Procedure 2 Connector Check Sound TroubleshootingProcedure 3 Replacement Check Bridge media Slot Troubleshooting USB2.0 5in1 ExpressCard PCI ExpressCard Slot TroubleshootingGigabit Ether ExpressCard Fingerprint sensor Troubleshooting Procedure 2 Registration of fingerprint Procedure 1 Setting Windows Log-ON passwordProcedure 3 Authentication of fingerprint Procedure 4 Connector Check and Replacement Check 22 3G Troubleshooting Not Used Procedure 2 Antenna Connection Check Tests and Diagnostics Chapter Tests and DiagnosticsTests and Diagnostics Display Test Heatrun Test20.1 20.2Setup 156 DOS T&DTables Diagnostics menu Diagnostic Test2 H/W Hardware initial information setting tool Heatrun test program Executing the Diagnostic Test Diagnostics menu T&D Printer Test System Test Name 2 H/W initial information setting tool Setting of the hardware configuration Tests and Diagnostics Heatrun Test Subtest names 1/2 Subtest NamesHard Disk Tests and Diagnostics Subtest names 2/2System Test Operating clock speed can be changed Memory Test Keyboard Test in Progress Keyboard TestDisplay Test Mode 640*480 Tests and Diagnostics Floppy Disk Test Test data ?? subtest 04 only Track No Head No Printer Test Tests and Diagnostics Async Test Hard Disk Test XXX Diagnostic Test HDD Real Timer Test To exit the test, press Enter NDP Test Expansion Test Sub# Address Good Bad ContentsTests and Diagnostics CD-ROM/DVD-ROM Test Device name Error code Error status name Error Code and Error Status NamesTests and Diagnostics Error codes and error status names 2/3 Tests and Diagnostics Error codes and error status names 3/3 Hard Disk Test Detail Status Hard disk controller status register contentsTests and Diagnostics HDC Error register contents Operations Program DescriptionSubtest 1 Pressed key display Subtest Touch Pad Subtest 3 Wireless communication switch LED SubtestTests and Diagnostics Tests and Diagnostics Tests and Diagnostics Figure below shows the name and position of each side Subtest 7 Acceleration sensorBack establishes in the upper direction Press Enter key Subtest a E2PROM MAC/GUID Subtest 8 Docker Dock/UndockSubtest Fan control Subtest C Degitizer utility Subtest B Intel AMT InformationSubtest D Intel Shirley Peak MAC Subtest Ｅ SSD Card R5C847 Writh/Read Enter Head CleaningFunction Description Log Utilities Pass STS Addr WD RD Hsts Error Status Name CNT TS-NO Running Test Format Floppy Disk Drive UtilitiesSelect a drive number to display the following message Floppy Disk Format & Copy DIAGNOSTICS-HARD Disk & Floppy Disk Dump Following message will appear. To finish the dump, select System Configuration Press Enter to return to the Diagnostic Menu Check of the wireless LAN card type Wireless LAN Test Program AtherosCheck of the antenna connection DUT How to setup the REF PCTests and Diagnostics Tests and Diagnostics Tests and Diagnostics ・WTWINSVR.EXE How to startWireless LAN Test Program Intel-made Shirley Peak on DUT PC Wireless LAN Test Program on DUT PC Intel-madePress any key and return to the test menu 11g Communication Test Tx=a antenna rx = a Antenna 11b Communication Test NG Tx=a antenna rx = a antenna LAN test 29 LAN/Modem/Bluetooth/IEEE1394 Test ProgramReceive Tests and Diagnostics Modem loopback test Modem testTest procedure Bluetooth test PreparationTests and Diagnostics Machine IEEE1394 testSound Test program Main menu SetupAdvanced menu Accessing the Setup Program Security menu screen Power Management menu screen Advanced menu screen Exit menu screen Factory Preset Configuration Moving Within the Setup Menu and Changing ValuesAccepting Changes and Exiting the Setup Window How to change setup Options Outline of Specification Maintenance WinPE&FreeDos Test Program OperationOutline Outline of WindowsPE T&DStarting from CD Starting Toshiba Test & DiagnosticTests and Diagnostics Test Item Equipment required Remarks Equipment Configuration for TestWindows PE T&D Manual Start Starting T&D Automatic StartExplanation of each item System Information Menu103 Uuid DescriptionMemory Other Device Test Menu Status Description Test setting and ResultThis is displayed before the start of every test or if 110 Test Log Management Screen Display of Test Result112 113 114 System Utility Menu Test setting Menu About a message display Explanation of HDD Logical Each Item 119 USB Memory Creation Tool Error Message Description Display of Smart Information Attribute Name Description 124 Details of Each Test Function HDD Physical Test 1000 127 128 HDD Logical Test Hddl ERROR0000=2008/09/10, 120000 C¥file-AMemory Test 132 Name Disk Type Drive Type USB TestMessage Explanation Remarks ODD Test ODD ERROR0000=2008/09/10, 120000000007FFWired LAN Test 138 CPU Test 140 Video Test FDD Test 143 144 145 Timer Test ERROR0000=2008/09/10, 131120 TIME-1000005 TIME-2000007 TimerKeyboard Test 149 150 151 Mouse Test 153 154 Smart Check Test DOS T&D Configuration of Test EquipmentTest device configuration Test program configuration Test item Test program listTest name Test No How to start T&D Diagnostics main menu Fllppy Disk Test Diagnostics test menuHard Disk Test Sub test menu Test Loop Test Operating Procedure［［ Halt Operation ］］ Device Name Code Status Error Code StatusFDD Record not Found Log Utilities（Task #5） Task FunctionSub test No Running Test（Task #6）35.5.3 FD & HD Utilities（Task #7） Detail of Each Test Function System Test 171 172 173 174 Display test ResolutionScreen Mode ＡＤＢ５ＡＤＡＤＢ５ＡＤＡＤ・・・・Ｂ５ＡＤＡＤ Floppy Disk TestIC1 IC0 US1 US0 ［ FDC Status ］178 Hard Disk Test HDC Status Not used HDC Status P 1F7hIDN Bit Name FunctionReal timer test Item Name Description Details of Html Log FileSystem Information Name of the second IDE HDD and its capacity GB Name of the first IDE HDD and its capacity GBName of ODD and media type Name of FDDItem Name Description Test ResultSection Log Explanation Name List of the error logs recorded on a log fileWired LAN Timer 190 191 Chapter Replacement Procedures Replacement Procedures Portégé M780 Maintenance Manual Web camera board Removing the Bridge media Removing the ExpressCard32 Removing the fan Overview Overview Replacement ProceduresSafety Precautions Replacement Procedures OverviewBefore You Begin Disassembly Procedure Assembly Procedure Replacement Procedures Overview Rev B Tools and Equipment Screw Tightening Torque Screw Notation Grip ColorRemoving the battery pack Battery packReplacement Procedures Battery pack Use only the batteries approved by Toshiba Battery pack Replacement ProceduresInstalling the battery pack Installing the ExpressCard Replacement Procedures ExpressCard /Bridge mediaExpressCard /Bridge media ExpressCard Removing the ExpressCardExpressCard /Bridge media Replacement Procedures Installing the Tablet PC pen Replacement Procedures Tablet PC penTablet PC pen Removing the Tablet PC penInstalling the Reserve pen case Reserve pen case Replacement ProceduresReserve pen case Removing the Reserve pen caseRemoving the HDD Replacement Procedures HDDHDD HDD Replacement Procedures Flat Head Installing the HDD Removing the slim select bay module Replacement Procedures Slim select bay moduleSlim select bay module Installing the slim select bay module 10 Detaching the optical drive assemblyConfidential Removing the memory module Memory module slot B Replacement ProceduresMemory module slot B Replacement Procedures4.8 Memory module slot B Installing the memory module Removing the Fan hood Replacement Procedures Fan hoodFan hood Installing the Fan hood Fan hood Replacement ProceduresRemoving the keyboard Replacement Procedures KeyboardKeyboard Replacement Procedures M2.5x3.0C S-THIN Head Keyboard cover Installing the keyboard Memory module slot a Replacement Procedures Memory module slot a19 Removing the memory module slot a Memory module slot A4 Replacement ProceduresInstalling the memory module Removing the Wireless LAN card/Robson card Wireless LAN card/Robson cardWireless LAN card/Robson card Replacement Procedures Replacement Procedures Wireless LAN card/Robson card 22 Removing the Wireless LAN card Installing the Wireless LAN card/Robson card Removing the 3G card 13 3G card 3G model only Replacement ProceduresInstalling the 3G card Replacement Procedures 13 3G card 3G model onlyRemoving the base assembly and cover assembly Base assembly and Cover assemblyBase assembly and Cover assembly Replacement Procedures Remove the hinge rear cover Replacement Procedures Base assembly and Cover assembly26 Removing the base assembly and cover assembly Separate the base assembly and cover assemblyInstalling the base assembly and cover assembly Removing the Slim select bay latch Slim select bay latch Replacement ProceduresSlim select bay latch Set the slim select bay latch to the slot Replacement Procedures Slim select bay latchInstalling the Slim select bay latch Battery lock assembly Replacement Procedures Battery lock assemblyRemoving the Battery lock assembly Installing the Battery lock assemblyRemoving the RTC battery RTC batteryReplacement Procedures RTC battery Installing the RTC battery RTC battery Replacement ProceduresRemoving the Bluetooth module Bluetooth moduleReplacement Procedures Bluetooth module Installing the Bluetooth module Bluetooth module Replacement ProceduresInstalling the Front panel Replacement Procedures Front panelFront panel Removing the Front panelRemoving the Fan/Heat sink/CPU 20 Fan/Heat sink/CPU Replacement Procedures20 Fan/Heat sink/CPU 32 Removing the fan Replacement Procedures 20 Fan/Heat sink/CPU33 Removing theCPU 34 Installing the CPU Installing the CPU/fin/DC fan35 Applying new grease Removing the System board Replacement Procedures System boardSystem board 37 Removing the system board System board Replacement ProceduresInstalling the system board System board Replacement Procedures Rev B Replacement Procedures HDD cable/Bluetooth cable HDD cable/Bluetooth cableRemoving the HDD cable/Bluetooth cable Installing the HDD cable/Bluetooth cableRemoving the MDC 23 MDC4 Replacement Procedures23 MDC Installing the MDC Replacement Procedures 23 MDCRemove the ExpressCard4 slot ExpressCard4 Replacement ProceduresExpressCard Installing the ExpressCard slot Replacement Procedures4.24 ExpressCardBattery cable holder4 Replacement Procedures Battery cable holderRemoving the Battery cable holder Installing the Battery cable holderReplacement Procedures Pen holder assembly Pen holder assemblyRemoving the Pen holder assembly Installing the Pen holder assemblyInstalling the Sensor board Sensor board Replacement ProceduresSensor board Removing the Sensor boardRemoving the Touch pad Replacement Procedures Touch padTouch pad 45 Removing the touch pad Touch pad Replacement Procedures46 Removing the touch pad Replacement Procedures Touch pad Peel off the touch padInstalling the Touch pad Removing the speaker Replacement Procedures SpeakerSpeaker Installing the speaker Speaker Replacement ProceduresRemoving the Hinge assembly Hinge assemblyReplacement Procedures Hinge assembly 49 Removing the hinge assembly 1 3G model only Hinge assembly Replacement Procedures50 Removing the hinge assembly Installing the Hinge assembly Removing the LCD unit/Touch panel/Digitizer Replacement Procedures LCD unit/Touch panel/DigitizerLCD unit/Touch panel/Digitizer 52 Removing the LCD assembly LCD unit/Touch panel/Digitizer Replacement Procedures53 Removing the LCD assembly Confidential Confidential 54 Removing the touch panel Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential 55 Removing the digitizer Installing the LCD unit/Touch panel/Digitizer Stick the glass tape in place to fix the LCD assembly Guide LCD spacer Protection board Black sheet Removing the Switch board/Fingerprint sensor board Switch board/Fingerprint sensor boardInstalling the Switch board/Fingerprint sensor board Replacement Procedures Switch board/Fingerprint sensor boardInstalling the Web camera board Web camera board Replacement ProceduresWeb camera board Removing the Web camera boardWireless LAN antenna/Internal microphone/Web camera cable LCD cover assembly M2.5x6.0B Flat Head Hinge assembly Appendices Appendices Appendix Contents United Kingdom UK Keyboard United States US Keyboard Appendix F Wiring Diagrams Figure B.1 System boardFW3SY* layout front Table C.14 CN4610 Table C.13 CN4440Table C.15 CN4612 Table C.16Table D-7 Appendix a Handling the LCD Module Appendices Precautions for handling the LCD moduleAppendices Appendix a Handling the LCD Module Appendix a Handling the LCD Module Appendices Appendices Appendix a Handling the LCD Module Appendix a Handling the LCD Module Appendices Appendices Appendix a Handling the LCD Module Appendix B Board Layout Appendices Portégé M780 System board FW3SY* Front ViewNumber Name Figure B-2 System boardFW3SY* layout back Portégé M780 System board FWGSY* Back ViewHP Jack SW board FWGSW*,FWGNW* View Table B-3 SW board FW3SW* connector frontAppendices Appendix B Board Layout Finger Sensor board FWGFS*,FWGNF* ViewTouch Pad board FWGTP*,FWGNT* View Panel Sensor board FWGPN*,FWGNP* View Appendix C Pin Assignments Appendices System board FW3SY＊ CN1400 Memory a connector200-pinTable C- 1 Memory a connector 200-pin 1/3 GND ADQS3-B1N ADM3-B1P ADQS3-B1P ADQS4-B1N Appendices Appendix C Pin Assignments CN1410 Memory B connector 200-pinTable C- 2 Memory B connector 200-pin 1/3 GND BDQS3-B1N BDM3-B1P BDQS3-B1P BDQS4-B1N CN1900 Sata HDD interface connector 20-pin CN1910 Select Baysata ODD interface connector 13- pinTable C- 3 Select Baysata ODD interface connector 13-pin Table C- 4 Sata HDD interface connector 20-pinTable C- 5 Express Card interface connector 26-pin IS2520 Express Card interface connector 40-pinTable C-6 Docking interface connector 133-pin 1/3 CN2300 Docking interface connector 133-pinZBIDBN-EXN GND Dskdc PVBAT2 Table C- 7 PCI-E Mini Card interface connector 52-pin CN2600 PCI-E Mini Card interface connector 52-pinTable C- 8 PCI-E Mini3G Card interface connector 52-pin Table C- 9 MDC interface connector 12-pin CN3010 MDC module interface connector 12-pin11 CN3250 FW3TP* board interface connector 8-pin 10 CN3240 Keyboard interface connector 34-pinTable C- 10 keyboard interface connector 34-pin Table C-11 FW3TP* board interface connector 8-pin13 CN4440 Bluetooth interface connector 10-pin 12 CN4200 1394 interface connector 4-pinTable C-12 1394 interface connector 4-pin Table C-13 Bluetooth interface connector 10-pin16 CN1970 eSATA/USB interface connector 20-pin 14 CN4610 USB Port2 interface connector 4-pin15 CN4612 USB Port1 interface connector 4-pin Table C-17 CRT interface connector 15-pin 17 CN5080 CRT interface connector 15-pinTable C-18 LCD interface connector 34-pin 18 CN5601 LCD interface connector 34-pin20 CN6150 Speaker connector 4-pin 19 CN6070 Int MIC connector 2-pin21 CN8771 FAN interface connector 4-pin 22 CN8810 Battery connector 10-pin24 CN9530 FW3GPN* board interface connector 4-pin 23 CN9300 RTC battery connector 3-pinTable C-23 RTC battery connector 3-pin Table C-24 FWGPN* board interface connector 4-pin26 J4050 LAN interface connector 12-pin 25 CN9540 FW3FP*/FW3SW* board interface connector 41-pinTable C-25 FWGFS* board interface connector 41-pin Table C-26 LAN interface connector 12-pin28 J6310 HP Jack 6-pin 27 J6051 Ext MIC connector 5-pin29 J8800 DC-IN connector 4-pin Table C- 30 Media Bridge interface connector 45-pin 30 IS2140 Media Bridge interface connector 42-pinTable C-31 Simm Card Slot 12-pin 31 IS2630 Simm Card Slot 12-pin Not usedAppendix C Pin AssignmentsAppendices Table C-32 System board interface connector 15-pin Table C-33 System board interface connector 6-pin Table C-35 System board interface connector 8-pin 35 CN9570 System board interface connector 8-pinTable C-34 Touch PAD interface connector 12-pin Table C-36 System board interface connector 4-pin 39 CN2663 Wlan interface connector 3-pin 38 CN2662 3G interface connector 3-pinTable C-37 ANT interface connector 3-pin Table C-38 3G interface connector 3-pinTable D-1 Scan codes set 1 and set 2 1/4 Scan CodesAppendix D Keyboard Scan/Character Codes Appendices Caps Lock Enter Shift L No.102 ALT R 122 F11 123 F12 124 PrintSc 126 Pause 202 203 Win 204 App With left Shift With right Shift Set Table D-4 Scan codes with Fn key Table D-6 No.124 key scan code This key generates only make codes Appendix E Key Layout Appendices United Kingdom UK KeyboardUnited States US Keyboard Appendices Appendix E Key Layout Canadian French KeyboardAppendix F Wiring diagrams Appendices RGB Monitor Loopback ConnectorLAN Loopback Connector Appendices Appendix F Wiring diagrams Tools Appendix G Bios rewrite procedures AppendicesRewriting the Bios Appendices Appendix G Bios rewrite procedures Rewriting the EC/KBC Appendix H EC/KBC rewrite procedures AppendicesAppendices Appendix H EC/KBC rewrite procedures Table I-1 Mtbf Appendix I Reliability AppendicesAppendices Appendix I Reliability