Toshiba 960-809 manual Troubleshooting Flowchart

Troubleshooting Procedures

2.2Troubleshooting Flowchart

Use the flowchart in Figure 2-1 as a guide for determining which troubleshooting procedures to execute. Before going through the flowchart steps, verify the following:

Ask him or her to enter the password if a password is registered.

Verify with the customer that Toshiba Windows is installed on the hard disk. Non- Windows operating systems can cause the computer to malfunction.

Make sure all optional equipment is removed from the computer.

2-8 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809)