[Standard—Nortel Networks Confidential]

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Chapter 1

Getting started

Topics in this section:

“What is the SIP Multimedia PC Client?” on page 19

“Configurations” on page 20

“Useful terms to know” on page 22

“Before you begin” on page 24

“Understanding the SIP Multimedia PC Client interface” on page 34

“Using online help” on page 39

What is the SIP Multimedia PC Client?

The SIP Multimedia PC Client is an application that provides advanced IP telephony features, many of which are not available on a traditional telephone:

Internet Protocol (IP) calls

advanced call logging - keep track of incoming, outgoing and missed calls

network-based address book

presence - see who is online and let others know that you are online

control of Nortel Networks i2004 Internet Telephone

call hold/retrieve

call transfer (blind or consultative)

web push - send a web page to another user

collaboration - transfer files, use a “whiteboard”, clipboard

advanced call forwarding and call screening

call handling - decline, redirect, or ignore incoming calls

instant messaging - send and receive text messages

SIP Multimedia PC Client User Guide

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Nortel Networks NN10041-112 manual Chapter Getting started, What is the SIP Multimedia PC Client?