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Note: It is possible that you might not be able to retrieve a call. For example, the caller you put on hold can place you on hold as well.
Transferring a call
You can transfer an active call without talking to the person you are transferring the call to (blind transfer), or you can consult with the person who will receive your transferred call (consult transfer).
Figure 16 Transfer Call window
Blind transfer
To perform a blind transfer of an active call
SIP Multimedia PC Client User Guide
