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Standard-Nortel Networks Confidential
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Install
Specifying a tool tips delay
Configurations
Startup problems
Accessing your voice mailbox
Setting up a three-way call
Voice mail command buttons
Defining network settings
How to
Service package
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[Standard—Nortel
Networks Confidential]
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SIP Multimedia PC Client User Guide
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Contents
SIP Multimedia PC Client User Guide
Copyright 2003 Nortel Networks
Nortel Networks Inc. software license agreement
Standard-Nortel Networks Confidential
Contents
Chapter Multimedia communication
Chapter Managing your contacts and calls
Chapter Advanced set-up
Appendix a Button references 135
Contents NN10041-112
Figures
Import contacts from Outlook
Tables
Xiv Tables NN10041-112
Audience
Text conventions
Acronyms
Related publications
How to get help
Standard-Nortel Networks Confidential
What is the SIP Multimedia PC Client?
Chapter Getting started
Configurations
SIP Multimedia PC Client
SIP Multimedia PC Client Set
SIP Multimedia Blended PC Client
Proxy server
Useful terms to know
Address
Service package
Network-based address book
Buddies
Presence
Before you begin
Minimum hardware and operating system requirements
Installing the SIP Multimedia PC Client software
Recommended hardware and operating system requirements
Installation Wizard
Launching the SIP Multimedia PC Client
That appear on your screen
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Audio Test Call step
Signing in to the SIP Multimedia PC Client
Sign
Understanding the SIP Multimedia PC Client interface
Understanding the Blended SIP Multimedia PC Client interface
Main menu actions
Following actions are available from the main window menu
Status area
Main buttons
System tray icon
SIP Multimedia PC Client system tray icon
Using online help
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Multimedia communication
Making a call
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Receiving a call
Incoming Call Control window
SIP Multimedia Blended PC Client
Answering a call
Active Call Control window
Holding a call
Ending a call
Retrieving a held call
Transferring a call
Blind transfer
Consult transfer
Complete transfer destination Call window
Setting up a three-way call
Three-way calling
Removing a person from a three-way call
Conference calling
Creating a conference
Sending instant messages
Leaving a conference
Sending an instant message
Sending web pages
Pushing a web page to another party on an active call
Pushing a web page to another party not on an active call
Confirm Web push
Using voice mail
Co-browsing web pages
Accessing your voice mailbox
Using voice mail functions
Voice mail command buttons
Sending and receiving video
Placing a voice call from Outlook 2000 optional
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Call logs
Checking your inbox
Returning a missed call
Checking your outbox
Deleting call log entries
Managing your network-based address book
Viewing an address book entry
Address book
Adding a new group to your network-based address book
View address book entry options
Adding an entry to your network-based address book
Add New Group
Add new address book entry
Add new entry user information
Add new entry user phone information
Deleting an address book entry
Importing contacts from Outlook
Outlook security
Import contacts from Outlook
Managing your Buddies
List of Buddies actions
Buddies tree
Screening calls
View buddy entry options
Special call handling options for incoming calls
Creating a set of call screening instructions
Call Screening window
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Recording a greeting to play to callers
Redirect to Web/E-mail
To view your call screening records
Deactivating a call screening record
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Chapter Multimedia collaboration
Understanding collaboration tools
Initiating a collaboration
Starting an integrated collaboration session
Starting a standalone collaboration session
Ending a collaboration session
Open a collaboration session
Exchanging files
Sending a file
Add File
Sending one file in a file list
Setting the preferred directory to store incoming files
Sending all files in a file list
Whiteboarding
Collaboration whiteboard SIP Multimedia PC Client User Guide
Saving whiteboard drawings
Opening a shared whiteboard workspace on your PCs
Restoring whiteboard drawings
Collaborating by sharing clipboard contents
Collaborating with the clipboard
Placing the content in the Windows clipboard
Using or saving the new Windows clipboard contents
Accepting or declining the data transfer from the other user
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Configuring your preferences
Chapter Advanced set-up
Setting up your user profile
Preferences User Information
Setting your connection speed and preferences
Preferences Connection information
Defining network settings
To define network settings
101
Setting up audio devices and preferences
Preferences Network configuration
103
Setting up video optional
Preferences Video SIP Multimedia PC Client User Guide
105
Video camera configured for use by the client
Disabling video transmission
Custom video configuration
108
109
110
Setting up network-based voice mail access optional
112
Setting up calling from Outlook 2000 optional
Select Tools Preferences and the RAIDerLink list item
Setting up an i2004 Internet Telephone optional
Preferences RAIDerLink
115
Setting up file exchange settings optional
Select Tools Preferences and the FileExchange list item
Setting automatic presence indicators
Select Tools Preferences and the Presence list item
Specifying miscellaneous settings
Specifying a tool tips delay
Specifying the look of the SIP Multimedia GUI at startup
Using the audio wizard to configure audio volume
Audio wizard Audio Test Call
Click Ok Click Finish
Configuring multiple profiles
Adding a new profile
124
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126
Audio problems
Startup problems
People tell me that they hear an echo
Select Options Properties, and Adjust Volume for Recording
Configuration and administration problems
129
Cannot send a copied file using the Collaborative Clipboard
Calling and messaging problems
Cannot add an eleventh entry to my Screening list
Cannot access my Conference button
Collaboration problems
My voice mail button is disabled. How do I enable it?
Video problems
Cannot access some items on the Collaboration menu
Cannot paste from my clipboard into my whiteboard
Co-browsing does not work
Get a message about No Codecs when I try to set up video
My camera switches to receive-only on its own
Appendix a Button references
Main GUI buttons
136
137
Incoming call control buttons
Active call control buttons
139
140
Appendix B Hardware notes
Compatible video cameras
Compatibility with the client application
Index
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