If unit still steams too rapidly, use ½ distilled water and ½ tap water. Food and drug stores usually stock distilled water. In “hard water” areas it is advisable to clean the unit every few days in accordance with the “Weekly Maintenance”section of Care and Cleaning Instructions.
C. Vaporizer is making crackling/buzzing/humming sounds or water container is unusually hot:
1.You may have added too much salt. See section B above.
2.You may live in a “hard water” area. See section B above.
3.This condition can happen when the water level in the container is low. Disconnect vaporizer from electrical outlet, allow to cool, remove steam unit allowing water to first dribble out. Fill the container with tap water to water level marking.
4.This may be an indication your vaporizer needs cleaning. Refer to the “Weekly Maintenance” section of Care and Cleaning Instructions.
If you are still experiencing difficulty in operating your vaporizer, please call our Consumer Service Department at
Mail questions or comments to:
Kaz USA, Inc. | Call us |
Consumer Relations Dept. | |
250 Turnpike Road | Or visit our website at: www.kaz.com |
Southborough, MA 01772 |
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Please be sure to specify model number. |
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REPLACEMENT PART NUMBERS FOR ORDERING IN USA
REPLACEMENT PART NUMBERS FOR ORDERING IN CANADA
Email: consumerrelations@kaz.com
or visit our website at: www.kaz.com
ELECTRICAL RATINGS
The Vicks V150SGN Series models are rated at 120V, 60 Hz.
NOTE: IF YOU EXPERIENCE A PROBLEM, PLEASE CONTACT CONSUMER RELATIONS FIRST OR SEE YOUR WARRANTY. DO NOT RETURN THE VAPORIZER TO THE ORIGINAL PLACE OF PURCHASE. DO NOT ATTEMPT TO OPEN THE MOTOR HOUSING OR TAMPER WITH INTERLOCK SWITCH YOURSELF, DOING SO MAY VOID YOUR WARRANTY AND CAUSE DAMAGE TO THE PRODUCT OR PERSONAL INJURY.
3 YEAR LIMITED WARRANTY
You should first read all instructions before attempting to use this product.
A.This 3 year limited warranty applies to repair or replacement of product found to be defective in material or workmanship. This warranty does not apply to damage resulting from commercial, abusive, unreasonable use or supplemental damage. Defects that are the result of normal wear and tear will not be considered manufacturing defects under this warranty.
KAZ USA, INC. IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE. ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY.
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you also may have other rights which vary from jurisdiction to jurisdiction.
This warranty applies only to the original purchaser of this product from the original date of purchase.
B.At its option, Kaz USA, Inc. will repair or replace this product if it is found to be defective in material or workmanship.
C.This warranty does not cover damage resulting from any unauthorized attempts to repair or from any use not in accordance with the instruction manual.
D.Return defective product to Kaz USA, Inc. with a brief description of the problem. Include proof of purchase and a $10 US/$15.50 CAN check or money order for handling, return packing and shipping charges. Please include your name, address and a daytime phone number. You must prepay shipping charges. We suggest having tracking or delivery confirmation. Send to:
In USA.: | In Canada: |
Kaz USA, Inc. | Kaz Canada, Inc. |
Attn: Returns Department | Attn: Returns Department |
4755 Southpoint Drive | 510 Bronte Street South |
Memphis, TN 38118 USA | Milton, ON L9T 2X6 |
| Canada |
Please go to www.kaz.com and register
your product under the Customer Care Center and receive product information updates and new promotional offers.
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