Panasonic KX-TG6412 Troubleshooting, Useful Information, General use, Problem, Cause/solution

Useful Information

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again.

General use

Problem	Cause/solution
The unit does not work.	L Make sure the batteries are installed correctly
	(page 9).
	L Fully charge the batteries (page 9).
	L Check the connections (page 9).
	L Unplug the base unit’s AC adaptor to reset the
	unit. Reconnect the adaptor and try again.
	L The handset has not been registered to the base
	unit. Register the handset (page 26).
I cannot hear a dial tone.	L The base unit’s AC adaptor or telephone line
	cord is not connected. Check the connections.
	L If you are using a splitter to connect the unit,
	remove the splitter and connect the unit to the
	wall jack directly. If the unit operates properly,
	check the splitter.
	L Disconnect the base unit from the telephone line
	and connect the line to a known working
	telephone. If the working telephone operates
	properly, contact our service personnel to have
	the unit repaired. If the working telephone does
	not operate properly, contact your service
	provider/telephone company.
The indicator on the	L New messages have been recorded. Listen to
handset flashes slowly.	the new messages (page 33).*1
	L New voice mail messages have been recorded.
	Listen to the new voice mail messages (page
	38).
*1 KX-TG6421 series: page 3
Programmable settings
Problem	Cause/solution
I have changed the display	L Change the display language (page 13).
language to a language I
cannot read.
For assistance, please visit http://www.panasonic.com/help		43