Panasonic KX-TG6473, KX-TG6411, KX-TG6413, KX-TG6412 Useful Information, Problem, Cause/solution

	Useful Information
Problem	Cause/solution
Noise is heard, sound cuts	L You are using the handset or base unit in an area
in and out.	with high electrical interference. Re-position the
	base unit and use the handset away from
	sources of interference.
	L Move closer to the base unit.
	L If you use a DSL/ADSL service, we recommend
	connecting a DSL/ADSL filter between the base
	unit and the telephone line jack. Contact your
	DSL/ADSL provider for details.
The handset does not ring.	L The ringer volume is turned off. Adjust the ringer
	volume (page 21).
	L Silent mode is turned on. Turn it off (page 25).
The base unit does not	L The ringer volume is turned off. Adjust the ringer
ring.*1	volume (page 15).
I cannot make a call.	L The dialing mode may be set incorrectly. Change
	the setting (page 13).
	L The handset is too far from the base unit. Move
	closer and try again.
I cannot make long	L Make sure that you have long distance service.
distance calls.
*1 KX-TG6421 series: page 3
Caller ID/Talking Caller ID *1
Problem	Cause/solution
Caller information is not	L You must subscribe to Caller ID service. Contact
displayed.	your service provider/telephone company for
	details.
	L If your unit is connected to any additional
	telephone equipment such as a Caller ID box or
	cordless telephone line jack, plug the unit directly
	into the wall jack.
	L If you use a DSL/ADSL service, we recommend
	connecting a DSL/ADSL filter between the base
	unit and the telephone line jack. Contact your
	DSL/ADSL provider for details.
	L The name display service may not be available in
	some areas. Contact your service
	provider/telephone company for details.
	L Other telephone equipment may be interfering
	with this unit. Disconnect the other equipment
	and try again.
For assistance, please visit http://www.panasonic.com/help		45