Ken-A-Vision m2013 user manual Contents

Models: m2013

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Contents

I.Parts of Ken-A-Vision MEye Camera…………………………p.3

II.User Interface Description……p.4

III. Software Installation……………p.9

IV. Vision Explorer….………………p.12

V.Photo Suite III….………………..p.14

VI. Video Wave……………………p.16

VII. Safety & FAQ…………………...p.18

VIII. Hardware Specification………p.20

7.2 Frequently Asked Questions (FAQ):

Following are some basic troubleshooting tips regarding Ken-A- Vision MEye hardware or software problems:

Symptom

 

Solution

 

 

 

 

 

 

Windows

Check connection if Ken-A-Vision M Eye is properly

does not

 

plugged-in. Unplug and replug the camera.

detect my

 

 

Ken-A-

• Check the BIOS Setup of the computer if there is any settings

Vision

 

that can enable or disable the USB port or controller.

M Eye

 

 

during first-

• Check if the USB controller device is installed and working

time

 

properly. Go to Control Panel-System-Device Manager and

installation

 

check for the device “Universal serial controller” if it is

 

 

installed and has no conflict. Contact your computer dealer on

 

 

how to fix USB controller device conflict.

 

 

 

 

 

 

Windows

Same as above.

reports that

 

 

there is no

 

 

video

 

 

capture

 

 

adapter

 

 

 

 

 

 

The color

• Check the Display Properties if the color is set at High Color

display is

 

(16-bit), True Color (24-bit), or True Color (32-bit)---

bad

 

recommended.

 

• Check if the VGA driver of the computer is properly installed.

 

 

 

 

 

 

Driver

Check the driver CD if it is dirty or cannot be read.

Installation

 

 

cannot be

Contact your Ken-A-Vision M Eye dealer for a copy of the

completed

 

CD or an update driver.

 

 

 

 

Captured

• The CPU in your computer may be very busy. Try to close

video

 

other programs.

appears to

 

 

be slow or

• Your memory resource may be running low. Restart your

dropping

 

computer and run the capture program again.

frames

 

 

 

 

 

19

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Ken-A-Vision m2013 user manual Contents