Kenmore 4779, 110.477, 4778, 4776, 4771, 4775 manual Troubleshooting, Washer wontstart, Washer stops

TROUBLESHOOTING

First try the solutions suggested here to possibly avoid the cost of a service call...

Washer displaying code message and tone sounds

"F20" (Water Inlet Problem--no water or insufficient water supply)

Select STOP twice to cancel the cycle. Unplug washer or disconnect power.

Check the following:

Are both hot and cold water faucets completely turned on?

Are screens at inlet hose connection to washer clogged?

Are water inlet hoses kinked?

Are water inlet hoses frozen?

Plug in washer or reconnect power. Re-select cycle and press START. If the problem remains, call for service.

"F21" (Drain Problem)

Select STOP twice to cancel the cycle. Unplug washer or disconnect power.

Check the following:

Is the drain hose kinked?

Is the drain hose frozen?

Washer won'tstart

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

Is the	drain hose	clogged?	Check the following:
			Is the power cord plugged into a grounded 3 prong outlet?
Is the	drain hose	more than 96" (2.4 m) above the floor?
			Is the washer door firmly shut?

Plug in washer or reconnect power. Re-select cycle and press

START. If the problem remains, call for service.Has a cycle been selected, but START has not been selected and held for 1 second?

•"SUD" (Suds Routine)

When excessive suds are detected, a suds routine

Was the door open after completion of last cycle?

automatically starts. This routine removes extra suds and

assures proper rinsing of your

garments. "SUD" is displayed

Washer

won't fill, wash, or rinse

during rinsing to inform you that Suds Routine was activated.

Use only HE (High

Efficiency)

detergents.

• Check

the following:

•

"F22"

(Front

door

lock)

Is the power cord

plugged into a grounded

3 prong

outlet?

Select

STOP

twice

to cancel the cycle.

Is there

power at the plug? Check electrical

source

or call

Is the washer door firmly shut?

electrician.

The door must be completely

closed for the washer to

Are the hot

and cold water faucets turned

on?

operate. The door may look closed, but may not be latched.

Is the water inlet hose kinked?

Open the door and close firmly.

Were you washing a large load?

Are the water inlet valve screens clogged?

Turn off the water and remove inlet hoses from the washer.

Before you close the washer door, check for laundry items

Remove any accumulated film or particles. Reinstall hoses,

sticking out beyond the door opening. Leave enough space

turn water on, and check for leaks.

in the washer to allow the clothes to tumble freely. An

overloaded basket may keep the door from shutting

completely.

Reduce your load

size if needed.

Washer stops

Press POWER, re-select cycle and press START.

Check

the following:

•

"F" Codes

other than F20, F21, and F22

Is the power cord plugged into a grounded 3 prong outlet?

Select STOP twice to cancel the cycle. Select DRAIN & SPIN

Is there

power at the plug?

if there

is excessive

water in the washer.

Re-select cycle and press START. If the problem remains, call

Check electrical source or call electrician.

Has a household

fuse blown, or has a circuit breaker tripped?

for service.

Replace the fuse or reset the circuit breaker. If the problem

continues,

call an

electrician.

Are you using an extension cord?

Do not use an extension cord.

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