TROUBLESHOOTING GUIDELINES
These guidelines should be used by a qualified service agent. Call Sears Service at
for assistance. Inform the associate that this is a “Flammable Vapor Ignition Resistant” Product.
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LED STATUS | PROBLEM |
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| The gas control valve has detected | 1 | Turn the power off for |
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| clear these error codes. | |
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| a problem with the gas valve driver |
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| circuit, internal microprocessor, or | 2 | If any of these error codes persist or cannot be cleared |
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| other internal circuits. | ||
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| - replace the gas control valve. | |
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| The gas control valve has sensed | 1 | Turn the power off for |
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| clear these error codes. | |
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| main burner flame out of proper |
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| sequence. | 2 | Replace the gas control valve if this error code persists. |
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| The gas control valve has detected | 1 | Turn the power off for |
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| excessive water temperature in the | ||
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| clear these error codes. | |
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| tank and has activated the ECO |
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| (energy cut off) high temperature | 2 | Replace the gas control valve if the error code persists. |
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| limit. | ||
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| The gas control valve has detected | 1 | Press and release both temperature adjust buttons |
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| several times - cycle water heater power off and on. | |
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| that one or both of the temperature |
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| adjust buttons are stuck. | 2 | Replace the gas control valve if the error code persists. |
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| The gas control valve has detected | 1 | Turn the power off for |
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| the water temperature sensor | ||
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| clear these error codes. | |
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| (located in the control valve's |
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| immersion probe) is either open or | 2 | Replace the gas control valve if the error code persists. |
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| shorted. | ||
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| 1 | Ensure all FV sensor wiring is correct and the igniter |
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| The gas control valve has detected |
| assembly plug and socket connections on the bottom |
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| the FV (flammable vapor) sensor is |
| of the gas control valve are making good contact. |
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| either open or shorted. | 2 | Replace the FV sensor. |
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| 1 | Do not touch any electrical switch, do not use any |
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| phone in your building, and do not try to light any |
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| appliance. |
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| 2 | Smell around the water heater to ensure there are no |
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| gas leaks at the gas control valve, in the supply gas |
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| line(s), or any other type of flammable vapor(s) in the |
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| The gas control valve has detected |
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| the presence of flammable vapors | 3 | Carefully inspect the area surrounding the water heater |
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| from the FV (flammable vapor) | ||
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| for any substances such as gasoline, paint, paint | |
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| sensor. |
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| thinners, varnish, or cleaners that could emit flammable | |
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| vapors. Remove anything that can potentially emit |
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| flammable vapors from the area and store it properly in |
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| a different location. |
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| 4 | Call the technical information support phone number |
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| shown on the water heater labeling for further |
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| assistance. |
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| 1 | On models equipped with a dilution air intake screen on |
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| The gas control valve has detected |
| the blower assembly - check/clean this screen. |
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| the air pressure switch circuit is |
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| opening repeatedly during one | 2 | On models equipped with a combustion air intake |
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| heating cycle. |
| screen on the base ring (bottom) of the water heater - |
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| LDO (Lint, Dust, and Oil) lockout |
| check/clean the screen. |
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| condition. | 3 | Ensure intake air screen(s) on models so equipped are |
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| not obstructed. |
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