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TROUBLESHOOTING GUIDELINES
These guidelines should be used by a qualified service agent. Call Sears Service at
for assistance. Inform the associate that this is a “Flammable Vapor Ignition Resistant” Product.
LED STATUS | PROBLEM |
| SOLUTION | |
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| 1 | Ensure the wall outlet (power supply) is properly |
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| The gas control valve has sensed |
| grounded. |
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| inadequate or no earth ground. | 2 | Ensure all ground connections/wires on the water |
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| heater are securely connected. |
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| The gas control valve has sensed | 1 | Ensure the wall outlet/power supply is properly wired. |
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| reversed polarity in the 120 VAC | 2 | Ensure all internal 120 VAC wiring connections and |
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| power supply. |
| wiring harness have no reversed wires. 120 VAC "hot" |
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| wire must connect to the on/off switch. |
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| Pressure switch circuit remaining |
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| closed for more than 5 seconds | 1 | Ensure air pressure switch circuit wiring is correct and |
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| after heating cycle begins. |
| the air pressure switch is not jumpered. |
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| Blower may not start in this | 2 | Replace the air pressure switch. |
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| condition. |
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| 1 | Ensure the air pressure switch sensing tube is properly |
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| connected at both ends and is not kinked or damaged. |
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| 2 | Ensure the correct size of vent and intake air pipe (direct |
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| Pressure switch circuit remains |
| vent products) was used per the installation instructions |
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| open longer than 5 seconds after |
| in the manual that came with the water heater. |
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| the blower is energized. | 3 | Ensure maximum number of elbows or maximum |
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| Blower may run continuously in |
| equivalent feet of vent or intake air pipe has not been |
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| this condition. |
| exceeded per the installation instructions in the manual |
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| that came with the water heater. |
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| 4 | Ensure there are no obstructions in the vent or intake |
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| air pipe. |
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| 1 | Check wiring to the hot surface igniter assembly - |
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| replace igniter assembly if wiring is damaged or worn. |
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| 2 | Check resistance of the igniter at igniter assembly plug |
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| - should be between 11 and 18 ohms - replace igniter if |
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| open or shorted. |
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| The gas control valve has detected | 3 | Check igniter assembly plug and the socket on the |
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| an open igniter circuit. | ||
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| bottom of the gas control valve for good connection. | |
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| 4 | Replace igniter assembly if the plug is worn or |
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| damaged. |
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| 5 | Replace the gas control valve if the igniter assembly |
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| socket on the bottom of the control is worn or damaged. |
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| 1 | Gas supply is turned off - pressure is too low. |
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| Ignition/flame failure. | 2 | Ensure the flame sensor is clean - use fine steel wool |
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| The gas control valve has reached |
| to clean the flame sensor. |
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| the maximum number or retries (3) | 3 | Manifold gas pressure to the burner is too low. |
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| for ignition and is currently locked |
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| out for one hour. | 4 | Check igniter assembly plug and the socket on the bottom |
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| of the gas control valve for good connection. Replace |
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| Cycle the power to the water heater |
| igniter assembly if the plug is worn or damaged replace |
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| off and on to reset. |
| the gas control valve if socket is worn or damaged. |
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| 5 | Replace igniter assembly. |
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