TROUBLESHOOTING

If your air conditioner fails to operate, please follow these procedures prior to contacting customer service.

PLEASE DO NOT ATTEMPT TO OPEN OR REPAIR THE AIR CONDITIONER YOURSELF. DOING SO COULD VOID THE WARRANTY AND CAUSE DAMAGE OR PERSONAL INJURY.

PROBLEM

POSSIBLE COUSE

 

SOLUTION

Can I turn the unit on immediately

 

No. The unit must be placed upright for at

after unpacking it?

 

 

least 12 hours after every transport.

 

 

 

Otherwise the compressor may be

 

 

 

damaged and there is no capacity.

Unit does not start when pressing

Room temperature is higher

Reset the temperature

power button

than the set temperature

 

 

 

(heating mode).

 

 

 

Room temperature is lower

 

 

 

than the set temperature

 

 

 

(cooling mode)

 

 

The air conditioner does not come

No electricity

Restore electricity

on

It is not plugged into the socket

Plug into socket

 

The internal safety device has

Wait 30 minutes, if the problem persists,

 

tripped

 

contact your service center

 

The safety device of the plug

Reset the safety plug

 

 

 

 

has tripped

 

 

The air conditioner works for a short

There are bends or kinks in the

Position the air hose correctly, keeping it as

time only

air exhaust hose

 

short and free of curves as possible to

 

 

 

avoid bottlenecks

 

Something is preventing the air

Check and remove any obstacles

 

 

obstructing air discharge

 

from being discharged

 

 

 

 

 

 

Room is not cool enough

Windows/doors in room are

Close all windows/doors

 

open.

Remove heat source if possible

 

There are heat sources nearby.

 

Exhaust air duct is not

Connect the air duct and make sure it can

 

connected or is blocked

 

function properly

 

Temperature setting is too

Decrease the set temperature

 

high.

Clean the air filter

 

Air filter blocked by dust.

 

 

The air conditioner does not operate

The internal compressor safety

Wait. This delay is part of normal

for about three minutes after

device prevents the appliance

 

operation

restarting it

from being restarted until

 

 

 

three minutes have elapsed

 

 

 

since it was last turned off

 

 

Noise or vibrations

The floor level is not in level or

Place the unit on a flat, level surface.

 

the unit is on an incline.

 

 

Gurgling sound

The sound come from the

This is normal

 

flowing of refrigerant inside

 

 

 

the air conditioner

 

 

When turning the unit on I sense a

First use or incorrect storage of

Odor development can arise on first use

smell. What should I do?

unit at e.g. dusty areas.

 

and after a longer period of non-use by

 

 

 

storing in unsuitable areas (e.g. dusty

 

 

 

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Kenmore 35132 Can I turn the unit on immediately, After unpacking it?, Unit does not start when pressing, Power button