Solutions to Common Problems
Avoid Service Checklist, continued
OCCURRENCE | POSSIBLE CAUSE | SOLUTION |
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WATER |
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Water collects in folds of front door flexible gasket at the end of the cycle.
This is a result of the washing action and is part of the normal operation of the washer.
Water collects in bleach | This is a result of the siphoning action | Water may be removed by removing the dispenser | |
and fabric softener | and is part of the normal operation of | drawer (see Care and Cleaning in this guide) and | |
compartments. | the washer. | draining water into the empty drum or sink. | |
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Wash load too wet | Washer is overloaded. | Do not overload washer. See Operating Your | |
after spin. |
| Washer, step 4. | |
| Load is too small. | Add 1 or 2 similar items to help balance the load. | |
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| Load is out of balance. | Rearrange load to allow proper spinning. | |
| Drain hose is kinked. | Straighten drain hose. | |
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Water does not enter | Water supply is not adequate in area. | Check another faucet in the house. Wait until water | |
washer or it enters |
| supply and pressure increase. | |
slowly. |
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Water supply faucets are not com- | Fully open hot and cold faucets. | ||
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| pletely open. |
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Water is being used elsewhere in the house. Water pressure must be at least 30 psi (260 kPa).
Avoid running water elsewhere while washer is filling.
Water inlet hoses are kinked. | Straighten hoses. |
Warm or hot water is not hot enough.
Hot water heater is set too low or is a distance from washer.
Measure hot water temperature at nearby faucet with candy or meat thermometer. Water tempera- ture should be at least 120°F (49°C). Adjust water heater as necessary.
Hot water is being used elsewhere in the house.
Avoid using hot water elsewhere before or during washer use. There may not be enough hot water available for proper cleaning. If problem persists, your hot water system may be unable to support more than 1 use at a time.
Water in washer does | Drain hose is kinked or clogged. | Clean and straighten the drain hose. | |
not drain or drains |
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Drain hose standpipe is too tall. Maxi- | Reduce standpipe height to less than 8’ (2.4 m). | ||
slowly. | |||
mum standpipe height is 8’ (2.4 m). | See INSTALLATION INSTRUCTIONS. | ||
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| House drain pipes are clogged. | Unclog drain pipes. Contact plumber if necessary. | |
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Water leaks. | Fill hose connection is loose at faucet | Check and tighten hose connections. Install rubber | |
| or washer. | sealing washers provided. | |
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Oversudsing. | Wrong detergent. | Run rinse cycle. Use a | |
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| detergent. | |
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| Too much detergent. | Run rinse cycle. Use less detergent in future loads. | |
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Incorrect wash and rinse | Hot and cold water hoses are con- | Connect hot water hose to hot water faucet and | |
temperatures. | nected to wrong supply faucets. | cold water hose to cold water faucet. |
Water is entering washer but tub does not fill.
Drain hose standpipe is too low. Stand- pipe must be a minimum of 23.6” (60 cm) high to prevent siphoning.
Increase standpipe height to at least 23.6” (60 cm). See INSTALLATION INSTRUCTIONS.
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