SECTION3CARE OF YOUR WATER SOFTENER
D. CHECKLIST ... TO HELP YOU SAVE MONEY
If your water softener fails to work, make the following easy checks. Often, you will find what's wrong your-
self and you won't have to call and wait for service. If you do not find anything wrong, while making the
checks, and your softener still does not work, call Kenmore Water Line at
Note:
1.Also read ERROR CODE, page
2.If an error code is not displayed, press and hold the SELECT button until the display changes. Then, press
the SELECT button again and hold until a flashing SR code appears. It must show SR17. If any other number
shows, the face plate computer is working on incorrect input and would probably be the cause of the problem.
To set SR17, press either the UPI_ or DOWNI_ button. When the correct model code shows, press SELECT to return a flashing 12:00 AM display. Reset the present time, hardness numbeT, etc., pages
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No soft water | No salt (or salt bridged) | in the storage tank | Refill with salt, or break the salt bridge (page | ||||||||||||||||
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| Press |
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| NOW) button and hold for 3 seconds to start a | |||||||
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| regeneration | (see page |
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| Transformer | unplugged | at the wall outlet, | Check | for | loss of power due to any of these | ||||||||||||
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| or power cable leads loose from the | and correct. | With the | power back | on, look at | |||||||||||||
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| electronic | board, | fuse | blown, | circuit | the time display and read PROGRAM | ||||||||||||
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| breaker popped, or circuit switched off. |
| MEMORY, page |
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| Manual bypass valve(s) | in bypass | position | Look at FIG.14 on page | Move the stem in | |||||||||||||
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| a single valve to service. In a | |||||||
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| open the inlet and outlet valves, and be sure to | |||||||
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| fully close the bypass valve. |
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| Dirty, | plugged | or | damaged | nozzle | & | Take apart and clean or replace damaged | |||||||||||
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| venturi |
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| parts | (see page |
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| Valve drain | hose | plugged |
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| The drain hose must not have kinks, sharp | ||||||||||
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| bends, or be raised too high above the | |||||||
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| softener (see page | |||||||
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| manual). |
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Water | hard sometimes | Hardness number | setting | too | low |
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| Press | and | release the SELECT | button | until | |||||||
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| HARDNESS shows in the display. Read the | |||||||
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| hardness number in the display and be sure | |||||||
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| the same grains per gallon number is shown | |||||||
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| on your water analysis report. See page | |||||||
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| reset. Press and release the SELECT button | |||||||
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| until the present time shows in the display. | |||||||
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| Incorrect SR code selected. See above. |
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| Using | hot | water | when | softener | is | Avoidusinghotwaterduringthistimebecause |
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| regenerating |
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| the water heater refills with hard water (see | ||||||||
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| Automatic | Bypass, page |
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| Increase in the grains of hardness | in your | Ask your Sears retail store for a new water | |||||||||||||||
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| water | supply |
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| analysis. Then make a new hardness number | ||||||||
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| setting (page |
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Brine | tank flooded | Restricted drain | line |
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| Check | for | kinks, bends or obstructions | (see | |||||||
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| Plugged or dirty | nozzle | & venturi |
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| Take apart and clean or replace damaged | ||||||||||||
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| parts | (see page |
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| disc & seals |
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| Check | for | scratches | or grooves, | replace if | ||||||||
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| needed. |
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Problems, Questions? Call