Kenmore 625.38811 owner manual Service TECH. Information, Troubleshooting, Faceplate

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SECTION5 SERVICE TECH. INFORMATION

A. TROUBLESHOOTING

WIRING SCHEMATIC

'i?ivalve motor

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FACEPLATE

UP button

display

jJ DOWN button

RECHARGE button (Recharge Tonight - Now)

_SELECT button

Keep this manual with your water softener. If repairs are needed, the service technician must have

the information on the following 8 pages. For telephone assistance, call toll free, 1-800-426-9345.

ALWAYS MAKE THESE INITIAL CHECKS FIRST

_Does the time display show the correct time of

day?

-- If display is blank, check power source to the softener.

-- If time is flashing, power was off for over 24

hours. The softener resumes normal operation

but regenerations occur at the wrong time.

-- If an error code (Example: Err3) shows in the

faceplate display, go to AUTOMATIC ELEC-

TRONIC DIAGNOSTICS.

_lJ	Plumbing	bypass valve(s)			must	be fully		in	ser-
	vice position.
_The	inlet	and	outlet	pipes	must	connect		to	the
	softener inlet and outlet respectively.
_Is	the	transformer		plugged		into	a	"live",
	grounded	wall	outlet,	and	the	power	cable		fas-

tened securely to the controller?

_l_The valve drain hose must be free of kinks and

sharp bends, and not elevated over 8 ft. above the floor.

Remove the top cover and salt tank cover.

_Is	there	salt	in the	storage	tank?
_Is	the	brine	tubing	connected?		(See	water	flow
	diagrams).
_Is	the	brine	valve	float set	right?	(See	page	5-4).

_ Press the SELECT button 2 times to display the

hardness setting. Be sure it is the correct setting

for the household's water supply. (Make a hard-

ness test of the raw water and compare with the

hardness setting. Also test a soft water sample to

verify if a problem exists.) Press the SELECT but- ton twice more to return to present time in the

display.

If you do not find the problem after making initial

checks, do the MANUAL INITIATED ELEC-

TRONIC DIAGNOSTICS, and the MANUAL AD-

VANCE REGENERATION CHECK.

5-1

Problems, Questions? Call 1-800-426-9345 Kenmore Water Line