BeFore You Call
Entire cooktop does not operate.
Error code is shown.
Surface element does not heat.
Surface element too hot or not
hot enough.
House fuse has blown or circuit breaker has tripped. Check/reset breaker or replace fuse. If the problem is a circuit overload° have this situation corrected by a qualified electrician.
Wiring connection is not complete. Call
cover).
Power outage. Check house lights to be sure. Call your local electric company for
service.
Mechanical interference with control panel touch pads. Make sure nothing rests on the
control panel. Clean cooktop surface is required. Call
No power to the appliance. Check steps under "Entire Cooktop Does Not Operate" in this Before You Call checklist.
Too low heat setting. Turn control to a slightly higher setting until element comes on.
Incorrect control is on. Be sure to use correct control for the element to be used.
Incorrect control setting. Raise or lower setting until proper amount of heat is obtained. Dial markings are an indicator of relative heat settings and will vary slightly.
Voltage is incorrect. Be sure appliance is properly connected to the specified power
source. If you are not sure about this requirement call
Food not heating evenly.
Scratches or abrasions on Ceramic glass cooktop surface.
Lightweight or warped pans were used. Be sure to use proper cookware. Use only
fiat bottom, evenly balanced medium or heavyweight cookware. Heavy and medium weight pans heat evenly. Because lightweight pans heat uneveniyo foods may burn easily.
Lightweight or warped pans were used. Be sure to use proper cookware. Use only
fiat bottom, evenly balanced medium or heavyweight cookware. Heavy and medium weight pans heat evenly. Because lightweight pans heat unevenly° foods may burn easily.
Incorrect control setting. Raise or lower setting until proper amount of heat is obtained.
Coarse particles such as salt or sand between cooktop and utensils can cause scratches. Be sure cooktop surface and bottoms of utensils are clean before usage.
Small scratches do not affect cooking and will become Jess visible with time.
Cleaning materials not recommended for
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| Cookware | with |
| rough | bottom | has been | used. Use smooth° |
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Metal | marks on Ceramic | glass | Sliding | or | scraping | of | metal | utensils | on cooktop | surface. | Do not slide | metal utensils on | |||||||||||||
cooktop | surface. |
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| cooktop |
| surface. | Use a |
| cooktop | cleaning cream | to remove | the | marks. | ||||||||||||
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| See Ceramic Glass | Cooktop | Cleaning | & Maintenance | in this Use and Care Guide. | |||||||||||||||
Brown |
| streaks | and specks | on | Boilovers |
| have | cooked | onto | surface. | Use razor | blade | scraper | to remove | soil. See | ||||||||||
Ceramic | glass | cooktop | surface. | Ceramic | Glass | Cooktop Cleaning | & Maintenance | in this | Use and Care Guide. |
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| Cleaning materials not recommended for | |||||||||||||||||||
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| recommended cleaners and cleaning method. See Ceramic Glass Cooktop Cleaning & | |||||||||||||||||||
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| Maintenance in this Use and Care Guide. |
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Areas | of discoloration | on |
| Mineral |
| deposits | from | water | and | food. | Remove | using a | cooktop | cleaning | |||||||||||
Ceramic | g_ass cooktop | surface, | creme. | To avoid |
| this occurrence | use cookware | with | clean0 | dry | bottoms. |
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