Kenmore 790.9402, 790.9403 manual Before You Call, Occurrence, Possible, Cause/Solution

Before You Call

Solutions to Common Problems

Before you carl for service, review this list. It may save you time and expense. The list includes common occurrences that are not the result of defective workmanship or materials in this appliance.

OCCURRENCE	POSSIBLE	CAUSE/SOLUTION
Range is not level.	Poor installation.	Place oven rack in center of oven. Place a level on the oven rack. Adjust
	leveling legs at base of range until the oven rack is level.

Be sure floor is level and is strong and stable enough to adequately support range.

Cannot move appliance easily. Appliance must be accessible for service.

Oven control beeps and displays any F code error (for example Fll).

Surface element too hot or not hot enough.

Surface element does not heat.

If floor is sagging or sloping, contact a carpenter to correct the situation.

Kitchen cabinet alignment may make range appear unlevel. Be sure cabinets are square and have sufficient room for range clearance.

Cabinets not square or are built in too tightly. Contact builder or installer to make appliance accessible.

Carpet interferes with range. Provide sufficient space so range can be lifted over carpet.

Electronic control has detected a fault condition. Press STOP/C LEAR to clear the display and stop beeping. Reprogram oven. If fault recurs, record fault number. Press STOP/ CLEAR and call 1-800=4=MY=HOME® for assistance (See back cover).

Incorrect control setting. Make sure the correct control is on for the element to be used.

Lightweight or warped pans used. Use only flat, evenly balanced, medium or heavyweight cookware. Flat pans heat better than warped pans. Cookware materials and weight of the material affect heating. Heavy and medium-weight pans heat evenly. Because lightweight pans heat unevenly, foods may burn easily.

No power to the appliance. Check steps under "Entire Appliance Does Not Operate" in this Before You Call checklist.

Incorrect control setting. Make sure the correct control is set for the surface element to be used.

Entire appliance does not operate.	Make sure cord/plug	is plugged	correctly into outlet.
	Service wiring is not	complete.	Call 1-800=4-MY-HOME®	for assistance (See back
	cover).

Power outage. Check house lights to be sure. Call your local electric company for service.

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