Kenmore 970- 6986 Section, Element for searing, Flames inside oven or smoking from oven vent

Before You Call • Solutions to common problems

Problem	Solution
Oven smokes excessively when broiling.	•	Incorrect setting. Follow broiling instructions in Setting Oven Controls
		section.
	•	Be sure oven door is opened to broil stop position when broiling.
	•	Meat too close to the broil element. Reposition the broil rack to provide
		proper clearance between the meat & the element. Preheat the broil
		element for searing.

• Meat not properly prepared. Remove excess fat from meat. Cut remaining fatty edges to prevent curling, but do not cut into lean.

• Grease has built up on oven surfaces. Regular cleaning is necessary when broiling frequently. Old grease or food spatters cause excessive smoking.

Flames inside oven or smoking from oven vent.

•Excessive spillovers in oven. For example this will happen for pie spillovers or large amounts of grease left on the oven bottom. Wipe up excessive spillovers before starting oven. If flames or excessive smoke are present see Broil in Setting Oven Controls section.

Oven or cooktop control panel beeps &	•	Oven control has detected a fault or error condition. Press		keypad to
displays any fault code error.		clear the error code. Try Bake or Broil function. If the F or E code error
		repeats, remove power from appliance, wait 5 minutes and then repower
		appliance and set clock with the correct time of day. Try Bake or Broil
		function again. If the fault recurs, press	to clear and call 1-800-4-MY-
		HOME® for assistance (See back cover).
Flex Clean does not work.	•	Oven control not set properly. Review instructions in Flex Clean section.
Soil not completely removed after Flex	•	Flex Clean was interrupted. Review instructions in Flex Clean section.
Clean.	• Excessive spillovers on oven bottom. Remove before starting Flex Clean.

•Failure to clean soil from the oven frame, the door liner outside the oven door gasket and the small area at the front center of the oven bottom. These areas are not in the self-cleaning area, but get hot enough to burn on residue. Clean these areas before the self-cleaning cycle is started. Burned-on residue can be cleaned with a stiff nylon brush and water or a nylon scrubber. Be careful not to damage the oven gasket.

Convection fan does not rotate.

•Oven door is open. Convection fan will turn off if oven door is opened when Convection is active. Close oven door.

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