service and customer care
●If the cord is damaged it must, for safety reasons, be replaced by Kenwood or an authorised Kenwood repairer.
●If you experience any problems with the operation of the processor, before calling for assistance refer to the troubleshooting guide.
UK
If you need help with:
●Using your machine
●Servicing or repairs (in or out of guarantee)
call Kenwood customer care on 023 92392333. Have your model number ready - it’s on the underside of the processor.
spares and attachments
call 0844 557 3653.
other countries
Contact the shop where you brought the food processor.
●Designed and engineered by Kenwood in the UK.
●Made in China.
IMPORTANT INFORMATION FOR CORRECT DISPOSAL OF THE PRODUCT IN ACCORDANCE WITH EC DIRECTIVE 2002/96/EC.
At the end of its working life, the product must not be disposed of as urban waste.
It must be taken to a special local authority differentiated waste collection centre or to a dealer providing this service.
Disposing of a household appliance separately avoids possible negative consequences for the environment and health deriving from inappropriate disposal and enables the constituent materials to be recovered to obtain significant savings in energy and resources. As a reminder of the need to dispose of household appliances separately, the product is marked with a
guarantee UK only
If your food processor goes wrong within one year from the date you bought it, we will repair it (or replace it if necessary) free of charge provided:
●you have not misused, neglected, or damaged it;
●it has not been modified (unless by Kenwood);
●it is not second hand;
●it has not been used commercially;
●you have not fitted a plug incorrectly; and
●you supply your receipt to show when you bought it.
This guarantee does not affect your statutory rights.
| troubleshooting guide |
|
Problem | Cause | Solution |
The processor will not operate. | No Power. | Check processor is plugged in. |
| Liquidiser outlet cover not fitted. | When using the processor bowl the |
|
| outlet cover must be fitted and |
|
| locked on or the processor will not |
|
| operate. |
| Bowl lid not locked on correctly. | The processor and liquidiser will |
|
| not operate if the bowl lid is not |
|
| fitted correctly. |
| Liquidiser not locked on correctly. | The liquidiser will not operate if |
|
| fitted incorrectly. |
|
| If none of the above check the |
|
| fuse/circuit breaker in your home. |
Liquidiser leaking from blade assembly base. | Seal missing | Check seal is fitted correctly and not |
| Seal incorrectly fitted | damaged. Contact Customer Care |
| Seal damaged. | for a replacement seal. |
Poor performance of tools/attachments | Refer to hints in relevant “Using the attachment” section. Check attachments are | |
| assembled correctly. |
|
|
|
|
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