28 English
Troubleshooting
Symptom Remedy/Cause
Sound cannot be heard. Adjust the volume to the optimum level. / Check the c ords and connecti ons.
“PROTECT” appears and no operations can
be done.
Check to be sure the terminals of the speaker leads are c overed with insulatin g tape
properly, then reset the unit. If “PROTECT” d oes not disappear, consul t your nearest
service center.
The unit does not work at all. Reset the unit.
Radio reception is poor. / Static noise while
listening to the radio.
Connect the antenna firmly. / Pull the antenna out all t he way.
“IN” flashes. The CD player is not operating properly. Reinser t the disc properly. If t he condition did
not improve, turn off the unit and consult your n earest service ce nter.
CD-R/CD-RW cannot be played back and
tracks cannot be skipped.
Insert a finalized CD-R/CD-RW (fi nalize with the compon ent which you used for
recording).
Disc sound is sometimes interrupted. Stop playback while driving on rough roads. / Cha nge the disc. / Check t he cords and
connections.
“NA FILE” appears. The unit is playing an unsupported audio fi le.
“NO DISC” appears. Insert a playable disc into the loading slot.
“TOC ERROR” appears. The CD is quite di rty. / The CD is upside -down. / The CD is scr atched a lot. Try another
disc instead.
“ERROR 99” appears. The unit is malfunctioning for some rea son. Press the rese t button on the unit . If the
“ERROR 99” code does not disappear, consult you r nearest servi ce center.
“COPY PRO” appears. A copy-protected file is played.
“READ ERROR” appears. Copy the files and folders for the USB device again. If the error message is s till
displayed, initialize the USB device or use other USB de vices.
“NO DEVICE” appears. No USB device is connected. Conne ct a USB device, and change t he source to USB
again.
“NO MUSIC” appears. The connec ted USB device contains no p layable audio file.
“NA DEVICE” appears. Connect a supported USB de vice, and check the conne ctions.
“iPod ERROR” appears. Reconnect the iPod. / Confir m that the soft ware for the iPod is the late st version. /
Reset the iPod.
Noise is generated. Skip to another track or change the disc.
Tracks cannot play back as you have intended
them to play.
Playback order is determined when files are r ecorded.
“READING” keeps flashing. Longer readout time is required. Do not use too m any hierarchies and fo lders.
Elapsed playing time is not correct. This is caused by how the tracks are record ed.
The number of songs contained in “SONGS”
category of this unit is different f rom that
contained in “SONGS” category of iPod.
Podcast files are not counted in this unit as t his unit does not suppo rt the playback of
podcast files.
Correct characters are not displayed (e.g.
album name).
This unit can only display letters (upper case), numb ers, and a limited number o f
symbols.
B64-4920-00_02_M_English.indd 28 11/12/21 9:43