Troubleshooting Guide

What might seem to be a malfunction in your unit may just be the result of slight misoperation or miswiring. Before calling service, first check the following table for possible problems.

?The sound/picture skips on a DVD/VCD/CD.

✔The disc is scratched or dirty.

☞Clean the disc, referring to the section on <Handling discs> (see page 5).

?A VCD cannot be played using menus.

✔The VCD disc being played is not compatible with P.B.C.

☞Menu playback is available only with VCD discs recorded with P.B.C.

?The subtitle is not displayed.

✔The DVD disc being played does not contain the recording of subtitles.

☞The subtitle cannot be displayed when the DVD disc being played does not contain the recording of subtitles.

?The voice (or subtitle) language cannot be changed.

✔The DVD disc being played does not contain the recording of more than one audio (or subtitle) language.

☞The voice (or subtitle) language cannot be changed when the DVD disc being played does not contain the recording of more than one voice (or subtitle) language.

The messages shown below display your systems condition.

"Thermal Protect. Off Power!"

:The protective circuit in the unit activates when the temperature inside the DVD player exceeds 60°C (140°F), stopping all operation.

➪Cool down the unit by opening the windows or turning on the air conditioner. As the temperature falls below 60°C (140°F), the disc will start playing again.

To eject the disc in this situation, turn the power off and then turn it back on.

"NO DISC"

: No disc is inserted in the unit.

"THIS DISC MAY NOT BE PLAYED IN YOUR REGION"

:A DVD with the wrong region code was inserted into the unit.

"Unknown DISC"

:A disc that cannot be played in the unit was inserted.

:The disc inserted contains damaged or non-standard data.

"PASSWORD IS DIFFERENT!"

:The password entered does not match the one registered.

:Appears if the second new password entered does not match the first one when changing the password.

➪When you enter the new password, you are required to enter the same password twice for confirmation.

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