Troubleshooting Problems

If the system does not work as you expect, perform the following checks before contacting Customer Support.

Problem

 

Action to be taken

 

 

 

No image and no sound

Check the AC adaptor for proper connection.

 

Check that the POWER switch is turned on.

 

Check that the brightness and volume are

 

 

minimized or the system is put in mute state.

 

 

 

No image and no sound (“NO

Check the selected AV input (AV1 or AV2) for

SIGNAL” appears)

 

connection to AV equipment.

 

Check for reception of audio/video signals from AV

 

 

equipment.

 

 

 

No image, or black or white

Check the brightness for maximum or minimum.

screen

 

 

 

 

 

No Sound

Check the sound volume for minimum or check

 

 

the system for being put in mute state.

 

Check headphones for being plugged into the

 

 

system.

 

 

 

Poor-quality image displayed

Check for reception of radio interference from

• Image doubly displayed

 

other equipment, etc. (Turn off the power of other

• Image fading

 

equipment.)

• Image swaying

 

 

• Stripes and patterns

 

 

 

 

 

Inappropriate color or light color

Check COLOR, TINT, and PICTURE for proper

 

 

adjustment.

 

 

 

Dark screen

Check the direction of the crystal liquid panel for

 

 

proper adjustment.

 

Check the brightness for proper adjustment.

 

 

 

Dark screen in the initial stage

When the temperature of the system is low, the

 

 

screen becomes darker than usual just after the

 

 

power is turned on because of the characteristic of

 

 

the liquid crystal panel. Wait for a while until the

 

 

temperature goes up. The screen will get light as

 

 

usual.

 

 

 

If this product interferes with radio reception during use, place it far enough away from the radio to eliminate the interference.

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Kenwood KVX-5 instruction manual Troubleshooting Problems, Problem Action to be taken