Keyspan:High Speed USB Serial Adapter for Mac OS-v1.9 User Manual

7.1.c.01 - Palm Desktop

Before you begin...

This Configuration Example assumes that you have already done the following:

1.installed the Keyspan serial port hardware and software

2.installed the Palm Desktop software

3.connected the Palm Serial Cradle hardware to a Keyspan serial port

If you have not performed any of the steps mentioned above, please do so before proceeding.

Step 1 - Check the Keyspan Serial Assistant

Before proceeding, you should check to see if the Keyspan serial port is installed correctly.

To do this, open the Keyspan Serial Assistant (located in Control Panels). When you open the Keyspan Serial Assistant, you will see a window similar to the one shown below:

the Keyspan Serial Assistant window

If your Keyspan hardware and software are installed correctly, the 'Serial Adapter Status' text box will report 'Driver and USA-xxx Device found OK' or '...Renumerating...Done'.

If you see either of these messages, proceed to Step 2. If you do not receive either of these messages, proceed Problem Solving section in this manual.

This User Manual applies to the Keyspan High Speed USB Serial Adapter Software for Mac OS.

(rev 02may12JA)

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Keyspan 1.9 installation instructions C.01 Palm Desktop, Before you begin