Display shows messages

Is the display showing an “Oven Status” screen, with a letter/number code and instruction to inform KitchenAid? The oven has detected an internal problem. It has run a self- checking program and displayed the error. Call for service. See “Assistance or Service” section.

Display shows time countdown, but oven is not operating

Is the Timer in use? See “Timer” section.

Tones are not sounding

Are tones turned off? See “Tones” section.

Sparks during broiling

Sparking is caused by the burning off of fat from previous cooking, and will stop once all the fat has been burned off.

Cooking times seem too long

Is the cooking power set properly? See “Cooking Power” section.

Are large amounts of food being heated?

Larger amounts of food need longer cooking times.

Is the incoming voltage less than specified in “Microwave Oven Safety”?

Have a qualified electrician check the electrical system in the home.

Radio or TV Interference

Is the microwave oven plugged into the same outlet? Try a different outlet.

Is the radio or TV receiver near the microwave oven? Move the receiver away from the microwave oven, or adjust the radio or TV antenna.

Are the microwave oven door and sealing surfaces clean? Make sure these areas are clean.

ASSISTANCE OR

SERVICE

Before calling for assistance or service, please check

“Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.

When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.

If you need replacement parts

If you need to order replacement parts, we recommend that you only use factory specified parts. These factory specified parts will fit right and work right because they are made with the same precision used to build every new KITCHENAID® appliance.

To locate factory specified parts in your area, call our Customer Interaction Center telephone number or your nearest KitchenAid designated service center.

In the U.S.A.

Call the KitchenAid Customer Interaction Center toll free:

1-800-422-1230.

Our consultants provide assistance with:

Features and specifications on our full line of appliances.

Installation information.

Accessory and repair parts sales.

Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).

Referrals to local dealers, repair parts distributors, and service companies. KitchenAid designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States.

To locate the KitchenAid designated service company in your area, you can also look in your telephone directory Yellow Pages.

For further assistance

If you need further assistance, you can write to KitchenAid with any questions or concerns at:

KitchenAid Brand Home Appliances

Customer Interaction Center

553 Benson Road

Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

In Canada

For product related questions, please call the KitchenAid Canada Customer Interaction Center toll free:

1-800-461-56818:30 a.m. - 5:30 p.m. (EST)

Our consultants provide assistance with:

Features and specifications on our full line of appliances.

Referrals to local dealers.

For parts, accessories and service in Canada

Call 1-800-807-6777.KitchenAid designated service technicians are trained to fulfill the product warranty and provide after- warranty service, anywhere in Canada.

For further assistance

If you need further assistance, you can write to KitchenAid Canada with any questions or concerns at:

Customer Interaction Center

KitchenAid Canada

1901 Minnesota Court

Mississauga, Ontario L5N 3A7

Please include a daytime phone number in your correspondence.

Replacement Parts & Accessories

Part/Accessory

Part No.

 

 

Glass Turntable

4375405

 

 

Turntable Support (Shaft)

4375407

 

 

Turntable Rollers (Ring)

4375406

 

 

Crisper Pan

4393536

 

 

Broiling Grid

4452220

 

 

Stainless Steel Cleaner & Polish

8171420

 

 

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KitchenAid KBMC140, KBMC147, KEMC308, KEMC378, KEMC307, KEMC377, YKEMC307, YKEMC308 Assistance or Service, U.S.A, Canada

KBMC140, KBMC147, KEMC308, KEMC378, KEMC307, KEMC377, YKEMC307, YKEMC308 specifications

KitchenAid offers a stellar lineup of built-in microwaves that combine functionality and modern design, making them an essential addition to any contemporary kitchen. Among the diverse models, the KBMC140, KBMC147, KEMC308, KEMC378, KEMC307, KEMC377, YKEMC307, and YKEMC308 stand out for their innovative features and high performance.

The KBMC140 and KBMC147 are compact yet powerful, designed to fit seamlessly into any kitchen. These models are equipped with sensor cooking technology, allowing for precise cooking times by automatically adjusting based on moisture released during the cooking process. This ensures perfectly cooked meals every time. Their sleek stainless steel finishes enhance their visual appeal, making them not only functional but also stylish.

Moving on to the KEMC308 and KEMC378 models, both bring a hefty 1.9 cubic feet of capacity, which is ideal for accommodating larger dishes. The KEMC378 also features an upper oven that can be used in conjunction with the microwave, providing unmatched versatility. These models boast convection cooking, where heated air circulates throughout the cavity, allowing for faster and more even cooking. The inclusion of a high/low venting system in these two models helps in maintaining a clear cooking environment by effectively ventilating smoke and odors.

The KEMC307 and KEMC377 models further elevate the KitchenAid microwave experience with features like a built-in grilling element and auto-bake options. These functionalities enable users to achieve crispy textures for their dishes, elevating the quality of meals from casual to gourmet. Both models come equipped with the intuitive electronic controls, simplifying the cooking process.

Finally, the YKEMC307 and YKEMC308 variations offer the same robust features as their K-series counterparts but with additional color options and design enhancements tailored for specific aesthetic preferences. These microwaves are not just appliances; they are integrated components of a sophisticated kitchen.

Whether you’re reheating leftovers, preparing a full meal, or experimenting with gourmet recipes, the KitchenAid microwaves deliver on performance while complementing your kitchen’s aesthetics. These models bring together powerful cooking methods, user-friendly controls, and stylish designs, making them standout choices for any culinary enthusiast.