KitchenAid KGRT500 warranty Other possible problems and their causes

Troubleshooting

Other possible problems and their causes:

PROBLEM	CAUSE
The oven will not	• You have not set the electronic control correctly. Refer to
operate	the section in this manual describing the function you are
	operating.
	• You have programmed a delayed start time. Wait for the
	start time to be reached or cancel and reset the control.
Burner fails to light	• The range is not plugged or wired into a live outlet or circuit
	with the proper voltage. (See Installation Instructions.)
	• You have blown a household fuse or tripped a circuit
	breaker. In case of prolonged power failure, manually light
	burners (see page 13).
	• The burner ports are clogged. Clean with a straight pin
	(see page 15).
Burner flames are	• The burner ports are clogged. Clean with a straight pin
uneven	(see page 15). If this fails, call for service.
Burner flames lift off	• The air/gas mixture is incorrect. Contact a service techni-
ports, are yellow, or are	cian to check it.
noisy when turned off
Burner makes popping	• The burner is wet from washing. Let dry.
noise when on
Burners spark	• It is normal for all four burners to spark briefly when:
	– A burner is turned on, but has not yet ignited.
	– There is a draft blowing on burners.
	– A very large pot on burner causes flame to be unstable.
	No action is needed. Burner operation is not affected and
	the sparking should end when the ignited flame is burning
	undisturbed.
	• Continuous sparking may be caused when:
	– A spillover has wet ignition switch contacts. Turn on one
	or two burners or disconnect electrical supply to let
	switch dry out.
	– There is a faulty spark module. Contact a service
	technician to replace module.
	– The wall outlet wiring is incorrect. Contact a qualified
	electrician to correct wiring, if needed.
Cooling fan runs	• It is normal for the fan to automatically run during Bake
during Bake or Broil	or Broil to cool the electronic control.

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