Troubleshooting

 

 

 

 

 

 

 

 

PROBLEM

CAUSE

 

 

 

 

The control knob(s) will

You are not pushing in before turning.

 

not turn

 

 

 

 

 

 

The Self-Cleaning cycle

You have programmed a delayed start time. Wait for the

 

will not operate

start time to be reached or cancel and reset the control.

 

 

The cooling fan is not running. If fan is running, you can

 

 

hear it. Call a service technician for repair.

 

 

 

 

Cooking results are not

The range is not level. (See Installation Instructions.)

 

what you expected

The oven temperature seems too low or too high. See

 

 

 

 

“Adjusting oven temperature” on page 35 to adjust oven

 

 

temperature.

 

 

You did not preheat the oven before baking (if called for

 

 

in recipe).

 

 

You are using a pan that is not the correct type or size.

 

 

Refer to a reliable cookbook or recipe for recommended

 

 

pan type and size.

 

 

There is not enough air space around pan when baking.

 

 

Allow 112 to 2 inches (3 to 5 cm) of air space on all

 

 

sides of pan.

 

 

The cookware is too large or too small for the surface

 

 

burner being used. Pan should be the same size or

 

 

slightly larger than the surface burner being used.

 

 

The flame is not the correct size for the cookware

 

 

being used.

 

 

 

 

The display is showing

There has been a power failure. Reset the clock.

 

“PF”

(See page 27.)

 

 

 

 

A letter followed by a

Press CANCEL/OFF. If the code does not disappear,

 

number shows on the

call for service. (See Step 2 on page 54.)

 

display (for example

The power cord is not properly grounded.

 

“E3”, “F1”)

(See Installation Instructions.)

 

 

 

 

The key pads do not

The Control Lock has been set. (See “Using the control

 

operate

lock” on page 23.) Turn off the Control Lock by pressing

 

 

and holding the Control Lock pad (Number Pad 3) for

 

 

5 seconds.

 

 

The Sabbath mode has been set (“SAb” appears on the

 

 

display). Turn off the Sabbath mode by opening the oven

 

 

door, waiting up to 15 seconds and pressing and holding

 

 

Number Pad 6 for 5 seconds.

 

 

The range is not grounded. (See Installation Instructions.)

 

 

 

 

 

If none of these items was causing your problem, see “Requesting Assistance or Service” on page 54.

53

Page 53
Image 53
KitchenAid KGRT500 warranty Control knobs will, Not turn Self-Cleaning cycle, Will not operate, Cooking results are not

KGRT500 specifications

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