Troubleshooting, Common laundry problems | KitchenAid KEYS677E

T r o u b l e s h o o t i n g

Most laundering problems are easily solved if you understand the cause. Check the following list for common laundry problems and the next page for common dryer problems. If you need further assistance, see “Requesting Assistance or Service” on page 21.

NOTE: In the following list, the most common laundry problems are listed first.

Common laundry problems

Problem ...	Cause ...
Slow drying or clothes still wet	• Incorrect cycle or temperature setting selected.
	• Full or clogged lint screen. (See page 14.)
	• Exhaust vent clogged, restricted, or too long. (See pages 6-7 and
	Installation Instructions.)
	• Dryer not level to allow for clothes contacting the electronic
	dryness sensor. (See page 10.)
	• Dryer located in room with temperature below 45° (7°C).
	• Load too large and bulky to dry quickly.
	• Drying heavy fabrics (denim, towels) with light fabrics (synthetics,
	permanent press).
	• Fabric softener sheet blocking exhaust grill inside dryer drum.

Lint	• Full lint screen. (See page 14.)
	• Load not properly sorted.
	• Overdrying, especially synthetic fabrics that cause lint-attracting
	static electricity.
	• Load size too big or heavy.
	• Tissue or paper left in pockets.
	• Pilling (surface fuzz caused by normal wear and laundering)
	attracts lint.

Static electricity	• Overdrying.
	• Dryer fabric softener improperly used. See package directions.
	• Load includes synthetics, synthetic blends, permanent press, and
	knit fabrics that build up static electricity.

Wrinkling	• Overloading.
	• Overdrying, especially permanent press and synthetic fabrics.
	• Large items balling or rolling up.
	• Clothes left in dryer at end of cycle.

Shrinking	• Overdrying.
	• Fabric or garment is not designed for tumble drying.
	• Dryer settings incorrect for fabric type.
	• Care label instructions not followed.

Greasy spots/stains	• Dryer fabric softener improperly used. Do not add to a warm load.
	• Drying soiled items.

Color change	• Drying dark colors with light colors.
	• Drying colorfast colors with non-colorfast colors.

Garment damage	• Zippers, snaps, and hooks left open.
	• Strings and sashes not tied to prevent tangling.
	• Care label instructions not followed.

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KitchenAid KEYS677E, KGYS677E, KGYS777E, KEYS777E warranty Troubleshooting, Common laundry problems, Problem Cause

Contents

Electric Gas Dryers E & C a r e G u i d e O t e t o Y o u For assistance or serviceThank you for buying a Kitchenaid appliance On next Your safety is important to us D e r s t a n d i n g D r y e r S a f e t y T t i n g t o K n o w Y o u r D r y e r Additional feature on models KEYS777E and KGYS777E Venting E c k i n g Y o u r V e n t E c k i n g Y o u r V e n t Starting your dryer E r a t i n g Y o u r D r y e r Drying tips Selecting the right cycle and temperature settingCycle and temperature tips Stopping and restarting your dryer Automatic cycles Timed Dry cycles Type of Load AIR Tumble Cycle AirTumble cycleRUBBER, PLASTIC, HEAT-SENSITIVE Fabrics Stuffed toys or pillows Using the drying rackRack DRY Cycle Temperature Time Wool sweaters R i n g f o r Y o u r D r y e r Cleaning the lint screenEvery load cleaning As needed cleaning Cleaning the dryer interior Lint signalTo clean dryer drum To change drum light type Changing the drum light Removing accumulated lint from inside the dryer cabinet Burner Motor Common laundry problems TroubleshootingProblem Cause Dryer will not start Common dryer problems Call the KitchenAid Consumer Assistance Center toll free If you need assistance or serviceIf you need replacement parts … For further assistance … T e s Topic D e Tenth Year Limited WarrantyThird Through Fifth Year Limited