ASSISTANCE OR SERVICE

Before calling for assistance or service, please check “Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.

When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.

If you need replacement parts

If you need to order replacement parts, we recommend that you use only factory specified parts. These factory specified parts will fit right and work right because they are made with the same precision used to build every new KITCHENAID® appliance.

To locate factory specified parts in your area, call us or your nearest KitchenAid designated service center.

IntheU.S.A.

Call the KitchenAid Customer eXperience Center toll free:

1-800-422-1230.

Our consultants provide assistance with:

Features and specifications on our full line of appliances.

Installation information.

Use and maintenance procedures.

Accessory and repair parts sales.

Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).

Referrals to local dealers, repair parts distributors and service companies. KitchenAid designated service technicians are trained to fulfill the product warranty and provide after- warranty service, anywhere in the United States.

To locate the KitchenAid designated service company in your area, you can also look in your telephone directory Yellow Pages.

For further assistance

If you need further assistance, you can write to KitchenAid with any questions or concerns at:

KitchenAid Brand Home Appliances

Customer eXperience Center

553 Benson Road

Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

Accessories

Cooktop Bracket Adhesive Kit

(for marble countertop installations only)

Order Part Number W10310006

Cooktop Cleaner

(ceramic glass models)

Order Part Number 31464

Cooktop Protectant

(ceramic glass models)

Order Part Number 31463

Cooktop Scraper

(ceramic glass models)

Order Part Number WA906B

KitchenAid® Stainless Steel Cleaner and Polish

(stainless steel models)

Order Part Number 8171420

All-Purpose Appliance Cleaner

Order Part Number 31662

InCanada

Call the KitchenAid Canada Customer eXperience Centre toll free: 1-800-807-6777.

Our consultants provide assistance with:

Features and specifications on our full line of appliances.

Use and maintenance procedures.

Accessory and repair parts sales.

Referrals to local dealers, repair parts distributors and service companies. KitchenAid Canada designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in Canada.

For further assistance

If you need further assistance, you can write to KitchenAid Canada with any questions or concerns at:

Customer eXperience Centre

KitchenAid Canada

200 - 6750 Century Ave.

Mississauga, Ontario L5N 0B7

Please include a daytime phone number in your correspondence.

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KitchenAid KICU500X manual Assistance or Service, IntheU.S.A, Accessories, InCanada

KICU500X specifications

The KitchenAid KICU500X is a premier induction cooktop that redefines the cooking experience with its advanced features and sleek design. Designed for both professional chefs and home cooking enthusiasts, this cooktop combines power, precision, and convenience, making it a standout choice for modern kitchens.

One of the main features of the KICU500X is its exceptional induction technology. This innovative system heats cookware directly through electromagnetic energy, allowing for rapid temperature changes and precise heat control. Users can enjoy the benefits of faster cooking times, as induction heating is known to be more efficient than traditional gas or electric methods.

The cooktop features five cooking zones, each equipped with various power levels, ensuring that you can cater to all cooking needs, from simmering sauces to boiling water. The bridge element is particularly noteworthy; it allows two cooking zones to be combined, perfect for larger pots or griddles. This flexibility enhances the cook's ability to prepare multiple dishes simultaneously while maintaining ideal cooking conditions.

In addition to its cooking capabilities, the KitchenAid KICU500X is equipped with advanced safety features. A hot surface indicator alerts users when cooking zones are still hot, preventing accidental burns. The cooktop also includes a deactivation setting that allows you to automatically turn off the unit after a designated period, adding an extra layer of safety for busy kitchens.

The KICU500X boasts a sleek and modern design, featuring a black ceramic glass surface that not only complements a wide range of kitchen decors but is also easy to clean. The touch-activated controls provide an intuitive user interface, allowing for easy adjustments and programming of heating elements with just a tap.

Furthermore, the cooktop's design incorporates a seamless surface edge that enhances its aesthetic appeal and makes it easy to wipe down after cooking. In terms of installation, the KitchenAid KICU500X is compatible with standard countertops, providing additional flexibility in kitchen design.

In summary, the KitchenAid KICU500X induction cooktop is a powerful and efficient cooking appliance, characterized by its superior induction technology, versatile cooking zones, enhanced safety features, and stylish design. It is an excellent investment for those who value performance and elegance in their culinary adventures.