Excessive heat around cookware on cooktop
■Is the cookware the proper size? Use cookware about the same size as the surface cooking area. Cookware should not extend more than ½" (1.3 cm) outside the cooking area.
Cooktop cooking results not what expected
■Is the proper cookware being used? See “Cookware” section.
■Is the cooktop control set to the proper heat level? See “Cooktop Controls” section.
■Is the appliance level? Level the appliance. See the Installation Instructions.
Error | Error | Solution |
Code |
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F0 | An internal error | Disconnect power. Wait |
| was detected. | 5 seconds before reconnecting |
|
| power. If the symbol appears |
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| again, call customer service. |
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F2 | The surface | Remove the pans from the |
| cooking area is | surface cooking area. “F2” will |
| too hot and has | disappear when the surface |
| turned off. | cooking area has cooled down. If |
|
| you turn the surface cooking area |
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| back on and “F2” reappears, the |
|
| cooktop is still too hot. Turn off |
|
| the surface cooking area and |
|
| allow it to cool. |
Display shows messages
■ Is “E” flashing on the surface cooking area display? |
Thoroughly wipe or remove any object on touch keys. When |
finished cleaning, touch the correct key. The flashing should |
stop. |
■ Is “E” flashing on all the surface cooking area displays |
with a signal beeping? The main switch has been kept on |
F4 The pot or pan is too close to the control panel.
Make sure the pot or pan is centered on the surface cooking area and nothing hot is on the touch control panel. Wait
5 minutes for control panel to cool. If “F4” appears after turning the surface cooking area back on, call customer service.
for more than 5 seconds. Wipe up any soil on the touch keys. |
Remove any objects on the touch keys. Reset the cooktop. |
■ Is the display flashing when you place a saucepan on an |
induction surface cooking area? Check that the saucepan |
is electromagnetic. Check that the diameter of the saucepan |
is large enough. Center the saucepan on the surface cooking |
area. Allow the saucepan to cool down in the event that it has |
become hot when used. Switch the surface cooking area off, |
then on again. If the display still does not light up, turn power |
off at the circuit breaker. Wait 20 seconds and turn power |
back on. |
■ Is the Performance boost function display flashing and |
switching off? The Performance boost function operates the |
surface cooking area with the most power. During long |
cooking times, it is possible that the function will switch the |
surface cooking area off to protect the cooktop from |
overheating. You can continue to use the cooktop if the |
display is not flashing. |
■ Is the display flashing “Er” and numbers? If an “Er” and a |
series of numbers appear in the display panel, turn power off |
at the circuit breaker. Turn on again, if problem continues call |
customer service. See “Assistance or Service” section. |
■ Is the display flashing “F” and numbers? If “F” and a |
number are alternately flashing on the display, refer to the |
following table for possible solutions. |
F8 | The surface | The surface cooking area |
| cooking area has | automatic shutoff was activated. |
| been in operation | Turn off the surface cooking area. |
| for too long. |
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|
|
|
c1 | The power | Turn off the cooktop. Wait |
| voltage is too | 5 seconds, then turn it back on. If |
| low. | this continues, contact a qualified |
|
| electrician. |
|
|
|
c2/c3 | The surface | The surface cooking area |
| cooking area has | automatic shutoff was activated. |
| overheated. | Wait 5 minutes, for it to cool |
|
| down, then turn it back on. |
Operational cooktop sounds
■Is there a low humming? This occurs when cooking at high power. The cause of this is the amount of energy which is transmitted from the appliance to the cookware. This sound will quiet or go away when the power is turned down.
■Is there a crackling? This sound occurs when cookware is used which consists of different materials. The noise is caused by vibrations in the joint faces between the different layers. It may change depending on the amount and type of food being cooked.
■Is there a fan noise? The electronics require a controlled temperature in order to function reliably. The cooktop is fitted with a fan which runs at various speeds according to the temperature detected. The fan may also continue to run even after the cooktop has been switched off, if the temperature it detects is too high.
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