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Troubleshooting
The blender does not operate when a setting is selected:
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Stir | Mix | Puree | Liquefy |
| OFF | Pulse | Chop |
| Mode | Ice | |
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No indicator lights are lit.
Check to see if the blender is plugged into a grounded
The blender stops while blending:
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| The blender may be overloaded. If the |
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| blender becomes overloaded when |
Stir | Mix | Puree | Liquefy | blending heavy ingredients, it will |
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| automatically shut off to avoid damage to |
| OFF | Pulse | Chop | the motor. Press OFF to reset the blender. |
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| Mode | Ice | Remove the pitcher from the base and |
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All indicator lights are flashing | divide the pitcher contents into smaller | |||
batches. Adding liquid to the pitcher may | ||||
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| also reduce the load on the blender. | |
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| The blender may be jammed. If it’s |
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| jammed, the blender will stop running |
Stir | Mix | Puree | Liquefy | to avoid damage to the motor. Press OFF |
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| to reset the blender. Remove the pitcher |
| OFF | Pulse | Chop | from the base and free the blades by |
| breaking up or removing the contents at | |||
| Mode | Ice | ||
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| the bottom of the pitcher. |
Indicator lights are flashing alternately.
If the problem cannot be fixed with the steps provided in this section, then contact KitchenAid or an authorized service center.
U.S.A./Puerto Rico: | Canada: | Mexico: |
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(JV Distribuciones) | |||
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| (Industrias Birtman) |
See the KitchenAid Warranty and Service section for additional details. Do not return the blender to the retailer – retailers do not provide service.
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