KitchenAid W10656164B Problem Solution Hard Water White Residue on, Dishwasher Interior or, Odors

PROBLEM	SOLUTION
HARD WATER	NOTE: Extremely hard water mineral deposits can cause damage to your dishwasher and make it
(WHITE RESIDUE ON	difficult to achieve good cleaning. A water softener is strongly recommended if your hardness is
DISHWASHER INTERIOR OR	15 grains or more. If a water softener is not installed, the following steps may help:
GLASSWARE)	Use a commercial cleaner designed for dishwashers once per month.
	Always use a rinse aid.
	Always use a high-quality, fresh detergent.
	Use a detergent booster/water softener additive designed for dishwashers.
ODORS	NOTE: If the dishwasher is not used daily, you can run a rinse cycle with the partial load until a full load
	is ready to run, or use the Top Rack Only option (on some models) for partial loads.
	Run a vinegar rinse through the dishwasher by putting 2 cups (500 mL) of white vinegar in an upright
	glass measuring cup in the lower rack. Run a normal cycle with the ProDry™ option turned off. Do not
	use detergent.
	The dishwasher may not be draining properly, see “Water Remains In The Tub/Will Not Drain” in the
	“Troubleshooting” section.

NOISYNOTES:

■Surging sounds can occur periodically throughout the cycle while the dishwasher is draining.

■Normal water valve hissing may be heard periodically.

■A normal snap sound may be heard when the detergent dispenser opens during the cycle and when the door is opened at the end of the cycle.

■Improper installation will affect noise levels.

A thumping sound may be heard if items extend beyond the racks and interfere with the wash arms.

Readjust the dishware and resume the cycle.

FOOD SOILS REMAIN	Be sure the dishwasher is loaded correctly. Improper loading can greatly decrease the washing
ON DISHES	performance (see “Dishwasher Use” section).
	Select the proper cycle and option for the type of soils. The ProWash™ or the Tough cycle with the
	ProScrub® (on some models) option can be used for tougher loads.
	Be sure the incoming water temperature is at least 120°F (49°C).
	Use the proper amount of fresh detergent. More detergent is needed for heavier-soiled loads and hard
	water conditions.
	Scrape food from dishes prior to loading (do not prerinse).
DISHES DIRTY/SUDS IN	If foam or suds are detected by the dishwasher sensing system, the dishwasher may not operate
DISHWASHER/CYCLE NOT	properly or may not fill with water.
COMPLETE	Suds can come from:
	■ Using the incorrect type of detergent, such as dish detergent for hand washing dishes, laundry
	detergent, or hand soap.
	■ Not replacing the rinse aid dispenser cap after filling (or refilling) the rinse aid.
	■ Using an excessive amount of dishwasher detergent.
	Call for service.
	If no water was present in the machine at any time during a heated wash cycle, the cycle will end and
	the Clean LED will not come on. See “Will Not Fill” in the “Troubleshooting” section.
SANITIZED LIGHT BLINKING	If the sanitized light is blinking, the load is NOT sanitized. The cycle was interrupted in the final rinse, or
	the temperature for your water heater is set too low. Set your water heater to 120ºF (49°C).
DAMAGE TO DISHWARE	Improper loading can cause dishes to become chipped or damaged. (See specific loading instructions
	within this guide.)
BLINKING LIGHTS	Blinking LED's will occur when the cycle is paused or when the cycle has been interrupted by opening
	the door. In this case, the Start/Resume button LED, the Cycle Status Indicator LED(s), and the
	countdown bars on the Cycle Status Display all blink together to indicate that attention is needed. See
	“Start or Resume a Cycle” in the “Dishwasher Use” section.
	Blinking LED's can also occur when certain errors have been detected. In this case, the Clean/
	Complete LED will blink 4 times in a row with a pause in between each set of blinks. When this error
	occurs, the controls will lock out and not allow another cycle to be started.
	Call for service.

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