PROBLEM

SOLUTION

 

 

CLOUDY OR SPOTTED

NOTES:

DISHWARE (AND HARD

Liquid rinse aid is necessary for drying and to reduce spotting.

WATER SOLUTION)

Use the correct amount of detergent.

 

 

Confirm that the cloudiness is removable by soaking the item in white vinegar for 5 minutes. If the

 

cloudiness disappears, it is due to hard water. Adjust the amount of detergent and rinse aid. See “Hard

 

Water (White Residue On Dishwasher Interior Or Glassware)” in the “Troubleshooting” section. If it does

 

not come clear, it is due to etching (see below).

 

Be sure the incoming water temperature is set at 120°F (49°C).

 

Try using the High Temp and Sani Rinse options.

 

To remove spotting, run a vinegar rinse through the dishwasher.

 

Wash and rinse the affected dishware and load into dishwasher. Remove all silverware and metal

 

items. Put 2 cups (500 mL) of white vinegar in a glass measuring cup in the lower rack. Run a

 

normal cycle with the ProDry™ option turned off. No detergent is needed.

 

 

ETCHING (PERMANENT

This is an erosion of the surface of the glassware and can be caused by a combination of: water that is

CLOUDINESS)

too hot, from using too much detergent with soft water or by pre-washing. Detergent needs food soil to

 

act upon. If etching has occurred, the glassware is permanently damaged. To avoid further etching,

 

adjust the detergent amount to match the water hardness, stop pre-washing, and use water heating

 

options only when incoming water temperature is below 120°F (49°C).

 

 

LEAKING WATER

Be sure dishwasher has been installed properly and is level.

 

Suds can cause the dishwasher to overflow. Measure the detergent accurately and use only detergents

 

designed for use in a dishwasher. Less detergent is needed in soft water. Try another brand of detergent

 

if sudsing continues.

 

To avoid rinse aid leaking from the dispenser, be sure the lid is securely attached and avoid overfilling.

 

 

TUB IS DISCOLORED

NOTES:

 

High iron content in the water can discolor the tub.

 

Tomato-based foods can discolor the tub or dishware.

 

A citrus-based cleaner can be used to clean.

 

 

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KitchenAid W10656164B Problem Solution Cloudy or Spotted Dishware and Hard, Water Solution, Etching Permanent, Cloudiness