Getting helpwww.kodak.com/go/support 19
The camera gets wet
inside.
■Keep doors watertight (pagei).
■If the camera is wet inside, open all doors. Remove the card.
Do not turn on the camera. Let it dry for at least 24 hours.
Videos are blurry. ■Ensure that the lens is clean.
■Ensure that the subject is at least 1 m (3.3 ft) from the lens.
■If your hand is unsteady, turn on Image Stabilization
(page14).
Videos do not play on a
TV.
■Ensure that an HDMI or AV Cable is properly connected
directly to the TV input (page13).
■Ensure that the TV’s settings are correct for an HDMI or AV
connection, according to your TV’s specifications.
■Ensure that the Video Output is set correctly (page14).
Long videos are divided at
the 4 GB mark.
■To accommodate the FAT32 file structure, videos are split at
the 4 GB mark.
Videos are low resolution. ■If no card is inserted and the camera is powered by the AC
adapter, then videos are taken in low resolution and are not
saved. (The camera is in Demo mode.) Insert a card or unplug
the AC adapter.
Videos are not saved.
Camera will not work with
optional remote control.
■Ensure that the battery is correctly inserted in the remote
control.
■Ensure that the camera infrared receiver (on bottom of
camera) and the remote control have an unobstructed path.
■Try a different angle, or move closer.
Solve problems with
ARCSOFT
MEDIAIMPRESSION for
KODAK Software.
■Go to www.arcsoft.com/support. (For other applications, go to
their support sites.)
Problem Solution