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Troubleshooting
Troubleshooting

Camera problems

Status Solution
Camera does not
turn on
■Make sure the batteries are installed correctly (see page3 ).
■Make sure batteries are new. If batteries are rechargeable, make
sure they are fully charged (see charger documentation).
Camera does not turn
off
Camera buttons and
controls do not
function
In Review, a blue or
black screen is
displayed instead of
a picture
■Trans fer
all
pictures to the computer (see page35).
■Take another p icture.
Pictures remaining
number does not
decrease after taking a
picture
■Continue taking pictures. The camera is operating normally.
(The camera estimates the number of pictures remaining after each
picture is taken, based on picture size and content.)
Flash does not fire ■Check the flash setting, and change as needed (see page9).

NOTE: The flash does not fire in all modes.

Memory card is almost
or entirely full
■Transfer the pictures to the computer (see page35).
■Delete pictures from the card (see page19) or insert a new card.
Battery life is short ■Make sure the correct battery type is installed (see page48).
■Insert new/charged batteries (see page3).
■See Extending battery life, page48.
Cannot find the
desired picture/video
■To view pictures on a card or in internal memory, see page19.