Troubleshooting

 

 

 

 

 

 

 

 

 

 

 

Problem

Cause

Solution

 

 

 

 

Cannot transfer

Software is not installed.

Disconnect USB cable. (If using camera

 

 

 

 

pictures.

 

 

dock or printer dock, disconnect cable

 

 

 

 

(The Add New

 

 

and remove camera from dock). Close

 

 

 

 

Hardware Wizard

 

 

all open applications. Re-install the

 

 

 

 

cannot locate

 

 

software (page 12).

 

 

 

 

drivers.)

Software is installed

Disconnect the USB cable. Close all

 

 

 

 

 

incorrectly.

open applications. Re-install the

 

 

 

 

 

 

 

software (page 12).

 

 

 

 

 

 

 

 

 

 

 

LCD screen messages

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Message

 

Cause

 

Solution

 

 

No images to display

There are no pictures in

Change image storage location

 

 

 

 

 

the current image storage

setting (page 24).

 

 

 

 

 

location.

 

 

 

 

 

 

 

 

 

 

 

Memory card requires

Card is corrupted or

 

Insert a new card (page 3) or

 

 

formatting

 

formatted for another

 

format the card (page 27).

 

 

 

digital camera.

 

Caution: Formatting a card

 

 

Memory card cannot

 

 

 

be read (Please format

 

 

deletes all pictures and

 

 

memory card or insert

 

 

videos, including protected

 

 

another card)

 

 

 

files.

 

 

 

 

 

 

 

 

Only one USB

 

USB cable is connected to

Unplug the USB cable from the

 

 

connection allowed.

camera while docked.

 

camera.

 

 

Disconnect cable or

 

 

 

 

 

 

rem. (remove) camera

 

 

 

 

 

 

from dock.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

www.kodak.com/go/support

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Image 47
Kodak C310, CD40 manual LCD screen messages