Troubleshooting

 

Message

Cause

Solution

 

High camera

Internal temperature of

Leave the camera off until it’s cool

 

temperature. (Camera

the camera is too high for

to the touch, then turn it back on.

 

will be turned off.)

the camera to operate.

If the message reappears, contact

 

 

The viewfinder light glows

Customer Support (page 46).

 

 

red and the camera turns

 

 

 

off.

 

 

 

 

 

 

Unrecognized file

Camera cannot read the

Transfer the picture to the

 

format

picture format.

computer (page 13), or delete it

 

 

 

(page 11).

 

 

 

 

 

Camera error #XXXX.

An error is detected.

Turn the Mode dial off, then back

 

See user’s guide.

 

on. If the message reappears,

 

 

 

contact Customer Support

 

 

 

(page 46).

 

 

 

 

Camera ready light status

 

Status

Cause

Solution

Ready light does not

Camera is not turned on.

Turn on the camera (page 2).

turn on and the

 

 

Batteries are exhausted

Install new batteries (page 1) or

camera does not

or are not charged.

charge rechargeable batteries.

work.

 

 

Mode dial was on when

Turn Mode dial off, then back on.

 

 

batteries were reloaded.

 

 

 

 

Ready light blinks

Picture is being

Camera is operating normally.

green.

processed and saved to

 

 

the camera.

 

 

 

 

Ready light blinks

Flash is not charged.

Wait. Resume picture taking when

amber.

 

the light stops blinking and turns

Camera is initializing.

 

green.

 

 

 

 

 

44

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Kodak C310, CD40 manual High camera, Status Cause Solution