HP C309a manual Product prints slowly, Solution 2 Load paper in the input tray

Cause: The document you were printing contained an additional blank page.

If this did not solve the issue, try the next solution.

Solution 2: Load paper in the input tray

Solution: If the product has only a few sheets remaining, load more paper in the input tray. If there is plenty of paper in the input tray, remove the paper, tap the stack of paper against a flat surface, and reload the paper into the input tray.

For more information, see:

•Load media

Cause: The product picked up two sheets of paper.

The product prints slowly

Try the following solutions if the product is printing very slowly.

•Solution 1: Use a lower print quality setting

•Solution 2: Check the ink levels

•Solution 3: Contact HP support

Solution 1: Use a lower print quality setting

Solution: Check the print quality setting. Best and Maximum dpi provide the best quality but are slower than Normal or Draft. Draft provides the fastest print speed.

To select a print speed or quality

1.Make sure you have paper loaded in the input tray.

2.On the File menu in your software application, click Print.

3.Make sure the product is the selected printer.

4.Click the button that opens the Properties dialog box.

Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences.

5.Click the Features tab.

6.In the Paper Type drop-down list, select the type of paper that you have loaded.

7.In the Print Quality drop-down list, select the appropriate quality setting for your project.

NOTE: To find out what dpi the product will print based on the paper type and print quality settings you selected, click Resolution.

For more information, see:

•Print using the maximum dpi

Cause: The print quality was set to a high setting.

If this did not solve the issue, try the next solution.

Solve a problem

Solution 2: Check the ink levels

Solution: Check the estimated ink levels in the ink cartridges. Insufficient ink may cause the printhead to overheat. When the printhead overheats, the printer slows down to allow it to cool.

Print troubleshooting 131