Troubleshooting

www.kodak.com/go/support 49

Camera ready light status
Picture is too dark. Turn on the flash (page 11).
Move so there is no more than 11.8 ft (3.6 m) in wide angle and
6.9 ft (2.1 m) in telephoto between the camera and t he subject.
Use Fill flash (see page11) or change your position so light is not
behind the subject.
Increase Exposure Compensation (page14).
Camera does not
recognize
SD/MMC card.
Purchase a certified SD/MMC card.
Reformat the card (see page39).
Caution: Formatting a card deletes all pictures and videos,
including protected files.
Insert a card into the slot, then push to seat (page3).
Camera freezes up
when a card is
inserted or
removed.
Turn the camera off, then back on. Make sure the camera is turned off
before inserting or removing a card.
Memory card full. Insert a new card (page 3), transfer pictures to the computer
(page2 9), or delete pictures (page19).
Memory card and
internal memory
full.
Transfer pictures to the computer (page29), then f ormat the card or
internal memory (see page39).
Caution: Formatting a card deletes all pictures and videos,
including protected files.

If... Try one or more of the following

Ready light does
not turn on and the
camera does not
work.
Turn on the camera (page2).
Install new batteries (page 1) or charge rechargeable batte ries.
Turn camera off, then back on.
If... Try one or more the following