Troubleshooting

If...

Try one or more of the following

Camera freezes up

■ Turn the camera off, then back on. Make sure the camera is turned off

when a card is

before inserting or removing a card.

inserted or

 

removed.

 

 

 

Memory card full.

■ Insert a new card (see page 3).

 

■ Transfer pictures to the computer (see page 34).

 

■ Delete pictures/videos (see page 14).

 

 

Memory card and

■ Transfer pictures to the computer (see page 34).

internal memory

■ Delete pictures/videos (see page 14), or insert a new card

full.

(see page 3).

 

 

 

Camera/computer communications

If...

Try one or more of the following

The computer does

■ Visit www.kodak.com/go/c913support,

not communicate

www.kodak.com/go/cd93support.

with the camera.

■ Turn on the camera (see page 2).

 

■ Install new batteries (see page 1) or charge rechargeable batteries.

 

■ Connect the USB cable to camera and computer port (see page 34).

 

■ Install the software (see page 33).

 

■ Disconnect the USB cable. Close all software applications. Re-install

 

the software (see page 33).

 

■ Disconnect camera from the computer. Close all software applications,

 

reconnect camera.

 

 

Cannot transfer

■ Disconnect the USB cable. (If using camera dock or printer dock,

pictures.

disconnect cable and remove camera from dock). Close all open

(The Add New

applications. Re-install the software (see page 33).

■ Disconnect the USB cable. Close all software applications. Re-install

Hardware Wizard

cannot locate

the software (see page 33).

drivers.)

 

 

 

40

www.kodak.com/go/support

Page 46
Image 46
Kodak CD93 manual Camera/computer communications