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Troubleshooting and support

Resetting the clock after losing power

If you turn off t he power on the f rame or otherwise lose power for h alf a day or more,
the clock time returns to the factory setting and the automatic on/off times, if set, are
disabled.
■When you turn the frame back on, the set time screen appe ars on the frame.
■Slide to set the hour. Tap the left/right arrows to highlight the previous or next
setting (hour and minutes), then slide to adjust the setting.
■Tap OK.
The Home screen appears. The time is reset and the automatic on/off times (if set) are
re-enabled. It is not necessary to reset the on/off times.
NOTE: If you exit the set time screen without setting the time, you can manually reset the clock and
re-enable the automatic on/off times (see page49). It is not necessary to reset the on/off times.
Picture frame/computer communications
If... Try one or more of the following
Cannot copy pictures to my
computer.
■Make sure your frame and computer are on.
■Make sure to install the software that was packaged wi th
your frame (see page9) and copy pictures between your
frame and computer using the EASYSHARE Digital Di splay
Software (page 42).
■Make sure the USB cable is securely connected (page 20).
■Make sure the power button on the frame is On (page ii).
Cannot see my frame as a
removable drive.
Cannot copy pictures from
KODAK EASYSHARE
Software.
■Make sure your frame and computer are on.
■Make sure the USB cable is securely connected (page 20).
■Make sure to install the software that was packaged wi th
your frame (page9).
■From My Collection in EASYSHARE Software, make sure the
pictures are in the Picture Tray.