6

Troubleshooting

For step-by-step product support, visit www.kodak.com/go/z1012support and select Interactive Troubleshooting & Repairs.

Camera problems

If

Try one or more of the following

Camera does not

Install new batteries (see page 1).

turn on.

Charge rechargeable batteries.

 

Remove the battery, then reinsert or replace it. If the camera still does

Camera does not

turn off.

not function, visit www.kodak.com/go/z1012support and select

 

Interactive Troubleshooting & Repairs.

Pictures remaining

The camera is operating normally. Continue taking pictures.

number does not

 

decrease after

 

taking a picture.

 

 

 

Stored pictures are

Retake pictures. Do not insert or remove a card when the camera is on.

corrupted.

Keep rechargeable batteries charged.

 

Transfer the pictures to the computer (see page 43), then format the

 

card or internal memory (see page 35).

 

Caution: Formatting a card deletes all pictures and videos,

 

including protected files.

 

 

In Review mode,

Check the image storage location setting (see page 33).

you do not see a

 

picture (or the

 

expected picture)

 

on the LCD screen.

 

 

 

46

www.kodak.com/go/support

Page 52
Image 52
Kodak Z1012 IS manual Camera problems, Try one or more of the following, Including protected files