Troubleshooting

 

If

Try one or more of the following

 

 

Memory card full.

Insert a new card (see page 4), transfer pictures to the computer (see

 

 

 

 

page 43), or delete pictures (see page 17).

 

 

Memory card and

Transfer pictures to the computer (see page 43), then format the card

 

 

internal memory

 

or internal memory (see page 35).

 

 

full.

 

Caution: Formatting a card deletes all pictures and videos,

 

 

 

 

including protected files.

 

 

 

 

 

 

Camera/computer communications

 

 

 

 

 

 

 

If

Try one or more of the following

 

 

The computer does

Turn on the camera (see page 3).

 

 

not communicate

Install new batteries (see page 1) or charge rechargeable batteries.

 

 

with the camera.

Connect cable to camera and computer port (see page 43).

 

 

 

Install the software (see page 42).

 

 

 

Disconnect the USB cable. Close all open applications. Re-install the

 

 

 

 

software (see page 42).

 

 

 

Disconnect camera from the computer. Close all software applications,

 

 

 

 

reconnect camera.

 

 

 

 

 

 

 

Cannot transfer

Disconnect USB cable. (If using camera dock or printer dock,

 

 

pictures.

 

disconnect cable and remove camera from dock). Close all open

 

 

(The Add New

 

applications. Re-install the software (see page 42).

 

 

Disconnect the USB cable. Close all open applications. Re-install the

 

 

Hardware Wizard

 

 

cannot locate

 

software (see page 42).

 

 

 

 

 

 

 

drivers.)

 

 

 

 

 

 

 

 

 

 

LCD messages

 

 

 

 

 

 

 

 

 

 

 

If

 

 

Try one or more of the following

 

 

No images to display

 

Change image storage location setting (see page 33).

 

 

 

 

 

 

 

48

www.kodak.com/go/support

Page 54
Image 54
Kodak Z1012 IS manual Camera/computer communications, LCD messages Try one or more of the following