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Troubleshooting
Direct printing (PictBridge) problems

Status Solution

Cannot locate desired picture. Turn on the camera. Make sure the camera is not in
Favorites mode.
Use the Direct print menu to change the image
storage location.
The Direct print menu interface
turns off.
Press any button to redisplay the menu.
Cannot print pictures. Ensure that there is a connection between camera
and printer (page15).
Ensure the printer and camera have power.
Camera or printer display an error
message.
Follow the prompts to resolve the issue.