Troubleshooting (cont.)
Troubleshooting Table
Symptoms | Probable Cause | Recommended Action | |||
|
| C. | Interface cable connections may | C. | Check all interface cable |
|
|
| be loose or disconnected. |
| connections, connect if needed. |
|
| D. Circuit breaker has been | D. Reset the circuit breaker. | ||
|
|
| tripped. |
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|
|
| E. | The valve memory may require | E. | Disconnect and reconnect the |
|
|
| resetting. |
| power supply from the valve. |
|
| F. | If none of the above actions | F. | Contact your authorized Kohler |
|
|
| correct the symptom, the valve |
| service representative. |
|
|
| or interface requires servicing. |
|
|
2. | The interface power | A. | Interface cable connections may | A. | Check all interface cable |
| indicator pulses but does |
| be loose or disconnected. |
| connections, connect if needed. |
| not turn on. |
|
|
|
|
|
| B. | If the above recommended | B. | Contact your authorized Kohler |
|
|
| action does not correct the |
| service representative. |
|
|
| symptom, the interface or valve |
|
|
|
|
| requires servicing. |
|
|
3. | The interface functions | A. | Inlet/outlet fittings may be | A. | Check the inlets and outlets for |
| normally but no water |
| blocked. |
| blockage or debris. Clean the inlet |
| flows from the |
|
|
| screens. Refer to the ″Clean the |
| components. |
|
|
| Inlet Screens″ section in the |
|
|
|
|
| Homeowners Guide. |
|
| B. | Hot and cold water supplies are | B. | Turn on the water supply to the |
|
|
| not turned on. |
| valve. |
|
| C. | The valve memory may require | C. | Disconnect and reconnect the |
|
|
| resetting. |
| power supply from the valve. |
|
| D. System error. | D. Check the user interface for an | ||
|
|
|
|
| error code. Refer to the User |
|
|
|
|
| Interface Homeowners Guide. |
|
| E. | If none of the above actions | E. | Contact your authorized Kohler |
|
|
| correct the symptom, the valve |
| service representative. |
|
|
| requires servicing. |
|
|
4. Only cold water from the | A. | Hot water supply is either not | A. | Check if the hot water supply is | |
| outlets. |
| turned on or not connected to |
| turned on and connected to the |
|
|
| the valve inlet. |
| valve inlet. |
|
| B. | Hot water inlet is blocked. | B. | Check if the hot water inlet screen |
|
|
|
|
| for blockage. Clean or replace the |
|
|
|
|
| inlet screen. |
|
| C. | If none of the above actions | C. | Contact your authorized Kohler |
|
|
| correct the symptom, the valve |
| service representative. |
|
|
| requires servicing. |
|
|
5. | Fluctuating or reduced | A. | Inlet/outlet fittings may be | A. | Check the inlets and outlets for |
| flow rate. Valve is |
| blocked. |
| blockage or debris. Clean the inlet |
| functioning properly. |
|
|
| screens. Refer to the ″Clean the |
|
|
|
|
| Inlet Screens″ section in the |
|
|
|
|
| Homeowners Guide. |
|
| B. | Water outlet pressure is low. | B. | Check that the flow rate is at or |
|
|
|
|
| above the minimum rate required. |
|
|
|
|
| Refer to the ″Specifications″ section. |
|
| C. | Fluctuating flow. | C. | Verify that the dynamic inlet |
|
|
|
|
| pressures are within specifications. |
|
|
|
|
| Refer to the ″Specifications″ section. |
|
| D. If none of the above actions | D. Contact your authorized Kohler | ||
|
|
| correct the symptom, the valve |
| service representative. |
|
|
| requires servicing. |
|
|
|
|
|
|
|
|
Kohler Co. | 5 |
