Troubleshooting (cont.)

Troubleshooting Table

Symptoms

Probable Cause

Recommended Action

6.

Blend temperature drift or

A.

Fluctuating water temperature.

A.

Check the inlet temperature

 

temperature cycling.

 

 

 

differentials and verify they are

 

 

 

 

 

sufficient. Refer to Specifications.

 

 

B.

Hot water supply temperature

B.

Check and make adjustments as

 

 

 

fluctuation.

 

needed.

 

 

C.

Pressure difference greater than

C.

Install pressure regulators to bring

 

 

 

5 psi (34.5 kPa) between the hot

 

supply lines within 5 psi (34.5 kPa)

 

 

 

and cold supply lines.

 

of each other.

 

 

D. If none of the above actions

D. Contact your authorized Kohler

 

 

 

correct the symptom, the valve

 

service representative.

 

 

 

requires servicing.

 

 

7.

Maximum blend

A.

Incorrect maximum temperature

A.

Refer to the User Interface

 

temperature too hot or

 

setting.

 

Homeowners Guide.

 

too cold.

 

 

 

 

 

 

B.

If none of the above actions

B.

Contact your authorized Kohler

 

 

 

correct the symptom, the valve

 

service representative.

 

 

 

requires servicing.

 

 

8.

Continuous flow.

A.

System will not switch off.

A.

Turn off the water and power

 

 

 

 

 

supply and contact your authorized

 

 

 

 

 

Kohler service representative.

9.

Water leaking from the

A.

Connections not secure.

A.

Check all connections. Make

 

valve.

 

 

 

adjustments as needed.

 

WARNING: Risk of

B.

Seals are worn or damaged.

B.

Order a seal service pack and

 

electric shock and

 

 

 

replace all seals.

 

personal injury. Turn off

C.

Internal leak.

C.

Unit requires overhaul. Contact

 

the main power and

 

 

 

 

your authorized Kohler service

 

water supply.

 

 

 

 

 

 

 

representative.

 

 

 

 

 

10.

Massage mode shuts

A.

Unequal flow rates between

A.

Revise installation to have one

 

down but water continues

 

valve outlets.

 

bodyspray per valve outlet. Use

 

to run from

 

 

 

bodysprays with the same flow

 

showerhead(s).

 

 

 

rate.

 

 

B.

Fluctuation of the inlet water

B.

Install pressure regulators in the

 

 

 

pressure.

 

supply lines.

 

 

C. Pressure difference greater than

C. Install pressure regulators to bring

 

 

 

5 psi (34.5 kPa) between the hot

 

supply lines within 5 psi (34.5 kPa)

 

 

 

and cold supplies.

 

of each other.

11.

Hot water only, the valve

A.

Hot and cold lines are reversed.

A.

Switch hot and cold water supply

 

shuts down.

 

 

 

connections. Verify the hot water

 

 

 

 

 

supply is connected to the inlet

 

 

 

 

 

marked Hand the cold water

 

 

 

 

 

supply is connected to the inlet

 

 

 

 

 

marked C.

 

 

 

 

 

 

1043183-5-D

6

Kohler Co.

Page 6
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Kohler 1043183-5-D manual Electric shock, Personal injury. Turn off

1043183-5-D specifications

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