Troubleshooting (cont.)
Troubleshooting Table
Symptoms | Probable Cause | Recommended Action | |||
6. | Blend temperature drift or | A. | Fluctuating water temperature. | A. | Check the inlet temperature |
| temperature cycling. |
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| differentials and verify they are |
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| sufficient. Refer to ″Specifications.″ |
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| B. | Hot water supply temperature | B. | Check and make adjustments as |
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| fluctuation. |
| needed. |
|
| C. | Pressure difference greater than | C. | Install pressure regulators to bring |
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|
| 5 psi (34.5 kPa) between the hot |
| supply lines within 5 psi (34.5 kPa) |
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|
| and cold supply lines. |
| of each other. |
|
| D. If none of the above actions | D. Contact your authorized Kohler | ||
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| correct the symptom, the valve |
| service representative. |
|
|
| requires servicing. |
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|
7. | Maximum blend | A. | Incorrect maximum temperature | A. | Refer to the ″User Interface |
| temperature too hot or |
| setting. |
| Homeowners Guide.″ |
| too cold. |
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|
| B. | If none of the above actions | B. | Contact your authorized Kohler |
|
|
| correct the symptom, the valve |
| service representative. |
|
|
| requires servicing. |
|
|
8. | Continuous flow. | A. | System will not switch off. | A. | Turn off the water and power |
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| supply and contact your authorized |
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| Kohler service representative. |
9. | Water leaking from the | A. | Connections not secure. | A. | Check all connections. Make |
| valve. |
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| adjustments as needed. |
| WARNING: Risk of | B. | Seals are worn or damaged. | B. | Order a seal service pack and |
| electric shock and |
|
|
| replace all seals. |
| personal injury. Turn off | C. | Internal leak. | C. | Unit requires overhaul. Contact |
| the main power and | ||||
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|
| your authorized Kohler service | |
| water supply. |
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| |
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| representative. | |
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| |
10. | Massage mode shuts | A. | Unequal flow rates between | A. | Revise installation to have one |
| down but water continues |
| valve outlets. |
| bodyspray per valve outlet. Use |
| to run from |
|
|
| bodysprays with the same flow |
| showerhead(s). |
|
|
| rate. |
|
| B. | Fluctuation of the inlet water | B. | Install pressure regulators in the |
|
|
| pressure. |
| supply lines. |
|
| C. Pressure difference greater than | C. Install pressure regulators to bring | ||
|
|
| 5 psi (34.5 kPa) between the hot |
| supply lines within 5 psi (34.5 kPa) |
|
|
| and cold supplies. |
| of each other. |
11. | Hot water only, the valve | A. | Hot and cold lines are reversed. | A. | Switch hot and cold water supply |
| shuts down. |
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| connections. Verify the hot water |
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| supply is connected to the inlet |
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| marked ″H″ and the cold water |
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| supply is connected to the inlet |
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| marked ″C.″ |
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6 | Kohler Co. |
