Konexx Office Konnector manual Telephone Level switch, Tone dialing, Connections, Speakerphones

Your KONEXX Office Konnector must have AC power to operate in Data Mode.

♦Use only the AC adapter supplied with your KONEXX Office Konnector. Do not use an adapter for a different device.

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Telephone Level switch__________

Make sure the Telephone Level switch is set properly. Otherwise, you will hear buzzing or squelching feedback through the modem speaker when the modem is off-hook, which will adversely affect transmission and reception. For information on using this switch, refer to Chapter 3.

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Tone dialing____________________

Make sure your modem, fax/modem, or fax machine is configured for Tone (DTMF) dialing. Your KONEXX Office Konnector will not work with pulse (rotary) dialing.

The manual that came with your modem, fax/modem, or fax machine should describe this procedure.

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V.90 Connections

The KONEXX Office Konnector provides a data communications interface between your modem and any PBX or multi-line telephone. It is compatible with V.90 modems and can support connection rates up to 33,600 bps. Not everyone can get consistent connections at 33.6Kbps, in fact, V.34bis connections at 28,800, 26,400, 24,000, and 21,600 are common.

To obtain 33,600 bps connections, the remote modem or fax/modem must support V.34bis, and the telephone-line quality must be pristine along the entire length of the line.

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Speakerphones_________________

Make sure the telephone handset is removed from the cradle until you finish exchanging data. Hang up your modem or fax/modem to reactivate the handset.

If the telephone has a speaker, the speaker must be turned off. Speakerphone operation disables the telephone handset jack that your KONEXX Office Konnector uses to transmit and receive data. The handset must be removed from its cradle.

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Princess and Trimline telephones__

Your KONEXX Office Konnector will not operate with "Princess" or "Trimline" telephones, which have the keypad in the handset. The electronics with which the KONEXX Office Konnector interacts are not accessible in these telephones.

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Hanging up the modem__________

Your KONEXX Office Konnector disconnects the telephone handset when your modem or fax/modem is "on-line". After data transactions or when autodialing voice calls, use your communications software to hang up your modem so that the handset is reactivated.

You can either use the call-termination feature in your communication software, or type ATH0 and press Enter from direct connect mode. The manual that came with your software should describe how to hang up the modem.

If you are using contact management software, you may need to push a key on the computer keyboard to disconnect the modem or fax/modem after the number is dialed.

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"No Dial Tone" error message____

If you receive a "No Dial Tone" error message, include the Hayes command ATX1 or ATX3 in your modem Dial command. These commands tell your modem or fax/modem to dial without first listening for a dial tone.