6 TROUBLESHOOTING
Troubleshooting
Error Message
When the following messages appear on the LCD screen, press the [FUNCTION CLEAR] but- ton to clear the error message and perform the appropriate remedy for the error.
If you encounter an error code not listed here, see the Operator’s Manual for Copying Functions.
When the message “Misfeed in xxx”, “DRAWER x empty” or “Toner empty” is displayed, memory reception may be performed. Clear the message without turning off the power.
Error Message | Cause | Remedy |
Broken registration | Auto dialer numbers and initial | Press [FUNCTION CLEAR] to |
| setting have been lost (due to a | restore the idle state. If this Error |
| lengthy power failure, depleted | Message is repeatedly displayed, |
| battery, etc.) | machine programming has become |
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| corrupted. The machine must be |
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| reinitialized by a trained technician. |
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| Call for service. |
Line busy | A direct transmission was made | Retry the transmission. |
| a remote fax that was busy. |
|
Communication error | A communication error occurred | Retry the transmission. |
| during a transmission. |
|
Feature unavailable | y Communication error result- | Press to [FUNCTION CLEAR] |
| ing from a security code dis- | restore the idle state. Confirm the |
| agreement during a | security code or telephone number, |
| MAILBOX transmission. | and then retry the transmission. |
| y Communication error result- |
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| ing from a telephone num- |
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| ber conflict during a security |
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| transmission. |
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| y Communication error result- |
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| ing from a function dis- |
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| agreement between the |
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| equipment and the remote |
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| Fax. |
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Power failure | y Power failure occurred dur- | Confirm the Power failure list which |
| ing communication. | is automatically printed out. ( |
| y Reserved jobs or received | P.241 “Power failure list”) |
| image data were erased |
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| due to a lengthily power fail- |
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| ure. |
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Memory is full | The memory became full during | Press [FUNCTION CLEAR] to |
| data entry into memory during a | restore the idle state. |
| transmission or reception. | Memory full during TX: |
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| Wait for the memory to become |
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| available and then retry memory |
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| transmission, or perform direct |
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| transmission. |
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| Memory full during RX: |
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| Contact the other party to |
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| mit the document. |
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|
Page number mismatch | The designated number of | Press to [FUNCTION CLEAR] |
| pages did not agree with the | restore the idle state. Confirm the |
| number of pages actually | number of pages of the original. |
| scanned, in transmission. |
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