LaCie Little Big Disk manual See .1. Minimum System Requirements

LaCie Little Disk • Design by Sam Hecht	Troubleshooting
User Manual	page 24

Problem	Question	Solution
The drive is not recog-	Is the drive receiving sufficient	If the LED on the front of the drive is not on, the drive may not be
nized by the computer.	power?	receiving enough power from the USB bus on your computer. Try
		connecting the USB power sharing cable as described in section 2.3.
		Connect the Optional Power Sharing Cable. Note that this cable is
		included only with the LaCie Portable Hard Drive USB/FireWire, but
		it can be purchased from the LaCie website for use with the LaCie
		Portable Hard Drive USB 2.0.
	Did you follow the correct installa-	Review the installation steps on section 2.1. Connect the USB Interface
	tion steps for the specific interface	Cable.
	and operating system?
	Are both ends of the USB cable	Check both ends of the USB cable to make sure they are fully seated
	securely attached?	in their respective ports. Try disconnecting the cables, waiting 10 sec-
		onds, and then reconnecting them. If the drive is still not recognized,
		restart your computer and try again.
	Is there a conflict with other device	Contact LaCie Technical Support for help.
	drivers or extensions?
The drive is working	Are there other USB devices con-	Disconnect any other USB devices and see if the drive’s performance
slowly.	nected to the same port or hub?	increases.
The drive is not running	Is the drive connected to a USB 1.1	If your drive is connected to a USB 1.1 port or hub, this is normal.
noticeably faster when	port on your computer, or to a USB	A Hi-Speed USB 2.0 device can only operate at Hi-Speed USB 2.0
connected via Hi-Speed	1.1 hub?	performance levels when it is connected directly to a Hi-Speed USB
USB 2.0.		2.0 port or hub. Otherwise, the Hi-Speed USB 2.0 device will operate
		at the slower USB 1.1 transfer rates.
	Is the drive connected to a Hi-	Check to see that the Hi-Speed USB 2.0 drivers for both your host bus
	Speed USB 2.0 port on your	adapter and device have been installed correctly. If in doubt, uninstall
	computer?	the drivers and re-install them.
	Does your computer or operating	See section 1.1. Minimum System Requirements
	system support Hi-Speed USB 2.0?