Troubleshooting

No Power

 

Make sure you have switched the player on.

 

 

 

And ensure that the battery is fully charged

 

 

 

No Sound

 

Make sure volume is not set to 0 position, and the

 

 

 

connection to earphones is correct.

 

 

 

Please make sure the earphones are clean.

 

 

 

Damaged MP3 files may appear to play but generate

 

 

 

no sound.

 

 

Strange characters

Make sure you have chosen the correct language.

on display

 

 

 

 

 

 

FM

has

bad

Change location to ensure good reception.

performance

 

Earphones must be connected.

 

 

 

Switch off power appliances nearby

 

 

Cannot Download

Check USB cable, and make sure the player is

Music

 

 

properly connected to the PC.

 

 

 

Check files are the correct format. Music files must

 

 

 

be WMA or MP3 with no copy protection.

 

 

 

 

Video

files will

not

Ensure that video files have been converted prior to

play

 

 

downloaded to the player.

 

 

For support visit

http://laserco.com.au/downloads.htm

 

 

 

 

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Laser MP4-P13 user manual Troubleshooting